Reviews (2,172)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
Refine
-
By rating
Great service! I really liked the explanation on how to get started with this application. Benz and Hanna helped me figure it out, answered the most difficult questions in spite of my fluffy English. Incredibly recommend
We're glad Benz and Hannah was able to help! - Tom
Hey! We have been using Referral Candy for almost a couple of years and it is great how easy it is to have a Referral Program thanks to them. The support is excellent and especially JC has been really helpful with all our needs and questions :)
I appreciate the review! Thanks for being with us for the past years! - JC
Derek was incredibly helpful and swiftly responded to my issue with an appropriate solution. Thank you!
so far so good. customer service @Mardie is amazing with fast replies. haven't used much but it seems pretty easy to use
Dwight showed outstanding customer service, going above and beyond while helping us set up a Referral Candy account. I was grateful for all of Dwight's help, support, and efficiency throughout the process as well as the timely follow-ups/check-ins to make sure everything was going okay. Big thank you!!
I was tasked with learning this App and Tippy was a huge help! He navigated me through the App and explained how it all worked. He offered advice on how to improve our campaign and exposure. Highly recommended!
Super friendly support team, eager to help you get all set! Looking forward to seeing results from this referral app. Special thanks to Lorraine and Mardie! :)
Thank you for the kind words! If you need help, feel free to reach out - Derek
Dwight helped us to set all things up and he was super helpful and nice. We're looking forward to see the results with this tool. For now I can say that the onboarding process was amazing, just like the team behind.
Thank you!
Thank you for the kind words! I'll definitely let the team know - Dwight
Katherine and the rest of their customer service team are always timely in responding and helping in answering any questions/fixing any issues.
I am really glad that I was able to help fix the issues you were facing. Feel free to reach out anytime you need help. - Katherine
We love the APP and the Customer Service! :)
Very easy to use and their Customer Service team answers our queries promptly.
Highly recommended.