Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

February 12, 2024

Cris communicated well and answered my questions promptly. I appreciated that she checked in on me as I followed her steps. Learning a new skill was totally doable with her help!

Total Biome
United States
About 1 month using the app
ReferralCandy replied February 15, 2024

Thank you for this. I really appreciate it! Glad to know I was able to answer all your concerns. :)
- Cris

December 15, 2023

Seamless functionality, very minimal work required on our ends after the funnels are all set up. Great customer support with quick response times and helpful insights. Would recommend this to anyone looking to turn their fans into advocates.

Tersano Inc. (US)
Canada
10 months using the app
ReferralCandy replied December 21, 2023

This is awesome! Thank you very much for writing us an incredible feedback. Appreciate it!
- Jon

January 8, 2024

They have such a great support team! Irene was quick to solve my problem, in a very friendly but a professional manner! I would happily deal with her again :)

POSSIM Supplement
Japan
About 2 months using the app
ReferralCandy replied January 16, 2024

I also look forward to hearing from you soon and help you with anything about your referral program! Thank you again for this review.
- Irene

December 28, 2023

Katherine was extremely helpful and was able to process my request in no time. Thank you for your great service!

Jobalots Europe
United Kingdom
9 months using the app
ReferralCandy replied January 16, 2024

It was a great pleasure assisting you with your concerns, and thanks as well for this review. I really appreciate it. :)
- Katherine

March 13, 2024

the application is very good and great. The help service is clear and precise in its responses. Thanks JC :)

Ciclópolis
Mexico
5 days using the app
ReferralCandy replied March 15, 2024

Thank you for your kind words. We're thrilled to hear that you're enjoying our application and finding our help service helpful. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again. :)
- JC

January 23, 2024

Referral Candy has been so easy to jumpstart and I am very excited to see how it helps our company. Jon has been a great help with any questions we have during the implementation process.

Nature's Willow Retail
United States
4 days using the app
ReferralCandy replied January 25, 2024

Thank you for this review, I really appreciate it. Please get back to us anytime you need help. :)
- Jon

January 22, 2024

Matt was brilliant helping me with my issue. 10/10

CollagenX
Australia
Over 1 year using the app
ReferralCandy replied January 25, 2024

Thank you so much for this review. I really appreciate it! :)
- JC

February 19, 2024

It's so good. If 10 is the highest score. The Referral Candy will get 10.

Tineco EU
Hong Kong SAR
7 months using the app
ReferralCandy replied February 21, 2024

You are amazing! Thank you so much again for this review. :)
- Riz

March 21, 2024

I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them

Beatbot
United States
About 20 hours using the app
ReferralCandy replied March 22, 2024

We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it.
- Irene

Edited January 23, 2024

Excellent app. And Riz provides first-class support. If you are lucky enough to get any true influencers on your site, this program can really explode your sales! Once set up, it's essentially on auto-pilot. Easy to maintain. That's a huge plus, as many apps require maintenance and supervision.

PETCODE PAWS
United States
Over 1 year using the app
ReferralCandy replied December 8, 2023

I also had a great time assisting you! Thank you so much again for writing this review. - Katherine