Reviews (2,140)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

May 15, 2024

Well the customer support is great! and fast response.
I would like to give full rating! thanks

Cupick.jp
Japan
4 days using the app
ReferralCandy replied May 17, 2024

Thank you so much for this review. I really appreciate it. :)
- Riz

February 7, 2024

Katherine provided excellent support; she was able to help me with every little question I had. The support was fast and friendly. I would definitely recommend it!

Auclair Sports
Canada
About 1 month using the app
ReferralCandy replied February 9, 2024

It's a pleasure assisting you with your concerns. Thank you again for this feedback.
- Katherine

March 7, 2024

great service, instant help. Very thankful for the support of this app.

Understatement
Sweden
7 months using the app
ReferralCandy replied March 11, 2024

Thanks again for this review. You are amazing too! :)
- Lorraine

February 25, 2024

Cris from Referral Candy helped me set up my first Campaign! the attention the team gave me was really fast and professional.

elhartista HUB
Mexico
6 days using the app
ReferralCandy replied February 27, 2024

It's what we do best in our team, and it has been a pleasure working with you. :)
- Cris

February 22, 2024

Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!

Jetsy Designs
United States
About 1 month using the app
ReferralCandy replied February 27, 2024

You are welcome, and thanks again for writing a review. I really appreciate it. :)
- Katherine

February 7, 2024

Would definitely recommend Referral Candy so far. Set-up was very easy and upon having my first question, I simply used the chat support and got my question answered immediately. Innah with the support team was very helpful!

Yee Yee Apparel
United States
11 days using the app
ReferralCandy replied February 9, 2024

You can get back to us anytime you need assistance. Thank you! :)
- Innah

March 13, 2024

the application is very good and great. The help service is clear and precise in its responses. Thanks JC :)

Ciclópolis
Mexico
5 days using the app
ReferralCandy replied March 15, 2024

Thank you for your kind words. We're thrilled to hear that you're enjoying our application and finding our help service helpful. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again. :)
- JC

January 28, 2024

Customer service is outstanding and I received kind support. Will use the plan then.

Diane von Furstenberg HongKong
Hong Kong SAR
3 months using the app
ReferralCandy replied February 6, 2024

Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris

February 2, 2024

GRAZ'N is new to the app to see if it will add value or not. During the initial startup phase, Katherine was able to answer our questions and give further support on better design and making sure it was correctly set up.

GRAZ'N
United States
6 days using the app
ReferralCandy replied February 6, 2024

We're hoping to see great results from your campaign very soon. Thanks also for providing a great feedback about our support and services.
- Katherine

January 24, 2024

Referral Candy has been working out well so far, and Ines was very helpful with guiding me to set up referral candy. Definitely recommend!

Bondi Coffee
United Kingdom
2 months using the app
ReferralCandy replied January 29, 2024

Great to know that your store benefits from our services! Thanks again for this review and please do not hesitate to reach out anytime you need help.
- Ines