Reviews (2,140)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

March 19, 2024

In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.

WTF IS FASHION
Mexico
9 days using the app
ReferralCandy replied March 22, 2024

Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza

January 29, 2024

Riz was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

Ample Foods
United States
Over 6 years using the app
ReferralCandy replied February 6, 2024

It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz

February 26, 2024

Very good service

Endurance Products Company
United States
About 2 months using the app
ReferralCandy replied March 8, 2024

Thank you so much!! I really appreciate this.
- Jessa

April 10, 2024

Lorraine replied promptly and attentively. She has a deep understanding of the system and is very friendly. She resolved all my doubts, and I am very grateful for her assistance.

YOONE
Canada
2 days using the app
ReferralCandy replied April 12, 2024

Thank you so much for this review! You were also svery easy to work with and I enjoyed assisting you. :)
- Lorraine

February 7, 2024

We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.

Jowissa
Switzerland
Over 1 year using the app
ReferralCandy replied February 9, 2024

Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene

February 6, 2024

JC was extremely helpful and was able to process my request in no time. Thank you for your great service!

Ancient India
United States
11 months using the app
ReferralCandy replied February 9, 2024

Thank you as well for writing this review, appreciate it!
- JC

February 22, 2024

Katherine was a great help in explaining how the process works for advocates, and she was proactive at helping me improve my presentation!

Jetsy Designs
United States
About 1 month using the app
ReferralCandy replied February 27, 2024

You are welcome, and thanks again for writing a review. I really appreciate it. :)
- Katherine

March 13, 2024

the application is very good and great. The help service is clear and precise in its responses. Thanks JC :)

Ciclópolis
Mexico
5 days using the app
ReferralCandy replied March 15, 2024

Thank you for your kind words. We're thrilled to hear that you're enjoying our application and finding our help service helpful. If you ever have any questions or need further assistance, don't hesitate to reach out. Thanks again. :)
- JC

February 13, 2024

Kind of frustrating that there aren't tutorials to walk me through what I was trying to do, but Katherine took the time to help me out! I'm excited to see how the app can perform now that Katherine helped me to get the settings right. Thank you!!

Kursiv Organics
United States
2 months using the app
ReferralCandy replied February 15, 2024

We're also excited to see great results on your referral campaign. Thanks again for your patience and for writing a review. :)
- Katherine

March 26, 2024

Jessa was great! Very quick and sharp, thank you very much :)

Yade
France
1 day using the app
ReferralCandy replied March 28, 2024

Thanks for writing this review. I really appreciate it. Get back to use anytime you need help. :)
- Jessa