Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Relatively easy to set-up, good functionality and great support who get back to you quickly - particularly from Tomas!
Lorraine was helpful and quick to respond. This app is easy to use and it's easy to get started quickly!
Trying to get the referral candy working through additional 3rd party within Shopify as well, provided me with some challenges and unexpected output or happening. The referral candy support team was fantastic though, very professional and may I say patient to guide me through. So great thanks to Samantha, Thomas and ultimately Derek who pointed out at me that it was just working find and where I had to look for it.
The Strength of any APP is not just in the power it can do, but equally so in the Power of the Support team and the Professional organization behind it. Samantha, Thomas, Derek and all the rest of your support team. Thank YOU!
A client of ours wanted some details changed on her personal profile page. Tomas was extremely helpful and very quick to respond with an outcome which was very useful. Thanks so much Tomas
BARB
OFFICE MANAGER
Very happy so far. The team has been super responsive and helped out every time I reached out. I'm not working on my program to start seeing results!
It is our pleasure to have assisted you with your concerns, and as always, we are one chat or email away anytime you need help.
- Jon
Great customer service, thanks Karen!
The customer service that I recieved from Lorraine was amazing. My problem was explained to me and resolved in a timely manner. Much appreciated!
Thank you for your kind words. Lorraine will be delighted to hear this! - Tom
They have amazing customer service. Very quick and efficient! They reply to emails right away and the chat on the tool is very handy.
Great customer service! Benz helped me get my app on track.
Looking forward to great results as the program takes off.
Lorraine has been excellent in helping me get this set up. She has been quick and attentive to all my questions/issues