Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.
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Karen was super helpful, kind, and to the point. Answered my question(s) immediately..great customer service :)
So far the app has integrated well with our Shopify store and Mailchimp customer list. With private browsing and new privacy software on devices, it seems that our only hiccups to completely automating the referral process are mostly a result of customers privacy preferences on their devices. Even with this, I was put in contact with Jon and shown how to match referrals to the correct advocates so that everyone receives their rewards properly. Within our first email campaign announcing the referral program, we have already seen new customers come from our existing customer base - it's a great win-win for everyone.
Thanks so much! Glad I could help. - Jon
We've been using this app for a year. Referral emails look good, and the app is friendly. They have amazing support!
Thank you for the kind words. Your review means a lot to us and lets us know we’re on the right track! - ReferralCandy Team
I was having an issue tracing a sale. Lorraine, over at chat helped me get the information I needed. Excellent service provided.
Kudos to her.
We have just started using the Referral Candy app but in addition to a wonderful user experience, we had to reach out to the CX team for some support with our Klayvio integration (*our fault, not theirs), and Erbin from their team was awesome to work with. He took the time to listen to our issue, walk us through the troubleshooting and provided a timely resolution that exceeded our expectations. Can't recommend the app and their service team enough.
I'm happy I was able to assist! Thank you for your appreciation! - Erbin
Great way to generate discount codes and huge thank you to Cris who helped me quickly and efficiently with any issues we were experiencing. Amazing customer service
It was my pleasure assisting you. Please reach out anytime you need help. - Cris
Although I did have some issues with the app, Derek B and the support team go above and beyond to help rectify the problems and work with me to find the best solutions for my business. Would highly recommend them to anyone looking to leverage their loyal customers.
Great app! Once you install and personalize, just sit back and watch the referrals roll in. Karen is always there to answer my many many questions!
Great support! Dwaight is the Best <3
helped me a lot with few topics and setting things up ;-)
greeeez
You're very welcome, and we'll share your thanks with Dwight! -Bryan B.
Excellent customer service from Lorraine! She's kind and patient. She's the best in the business : )