Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Excellent customer service from Lorraine! She's kind and patient. She's the best in the business : )
The site is a little difficult to understand but Jon from the CS team was super helpful in answering all my questions.
Hey! I'm happy to have shed some light. It was a pleasure assisting you! I appreciate the review. - Jon
Dwight was super helpful. Jumped on a call when we were trying to work out some integration issues. Was honestly starting to look at other programs, but definitely with the right company, able to do exactly as we wanted.
Wonderful app and customer service! Derek was my customer rep and he was extremely helpful. Highly suggested.
We are setting up our referral program with referral candy and had a few clarifying questions before we launched it. Cris from support was very helpful in answering all our questions and we're excited to see how this new program works for our business!
Thank you for the positive review! It was a pleasure answering your questions - Cris
This app is very easy to setup and easy to use. Derek has been beyond helpful with any question that I have hadd. App is very easy to use and our program has started growing quickly
Great app, Derek was very helpful and quick in response when we had technical issues or questions regarding strategy.
Tom really help with an issue following up with me several times! Good job! Greast customer service!
La mejor aplicación para atraer nuevos clientes a través de clientes de tu tienda. Su soporte es de primera. Karen siempre está disponible para cualquier consulta o resolver algún problema. Lo recomiendo.
Support has been amazing - super quick & responsive & Katherine has been so so helpful making it super easy to get it all live and running. Would recommend!
Thanks for the feedback! Reach out any time! - Katherine