Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

November 10, 2020

Love this app for the price and the ease of use, Tom from customer service was great too. Starting to see revenue coming in which is awesome.

Hotmilk Lingerie - UK
United Kingdom
About 2 years using the app
February 5, 2023

Referral Candy has been an amazing app so far helping us turn customers into raving fans and affiliates! Would highly recommend! Their support team are also fantastic!

Tirtyl Australia
Australia
About 2 years using the app
ReferralCandy replied February 6, 2023

That sounds awesome!! We are looking forward to seeing more great results from your referral campaign. :)
- Hannah

April 28, 2017

Referral Candy is one of the easiest apps and would definitely recommend it. I got in touch with their customer support because there were things I didn't​understand and Karen helped me through it all. She was really patient and super prompt with her replies. Thanks a lot for all your help Karen!
Good job guys!!

Taurian Co
India
About 2 years using the app
April 14, 2023

The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo

AGM Mobile Official Store
Hong Kong SAR
About 2 years using the app
ReferralCandy replied April 14, 2023

It was so nice to meet and assist you today. Thanks also for writing a review. :)
- JC

June 30, 2021

JC was very helpful with the multi-reward programme set up and answering my questions! Thank you very much :)

Volcano Coffee Works
United Kingdom
About 2 years using the app
ReferralCandy replied July 2, 2021

Thank you very much for the awesome review, I am glad I was able to help! - JC

Edited March 27, 2018

great customer service!

we are very happy to have a chance to know this app better.

Via Seta
Germany
About 2 years using the app
September 26, 2019

Very easy to install, and highly customizable.
Karen helped answer all my questions in a timely manner.

Mochiis
United States
About 2 years using the app
March 21, 2022

helpful support got us through a technical issue. jon was great and walked us through the issue step by step

Owlcam
United States
About 2 years using the app
ReferralCandy replied March 21, 2022

Thanks for the review! If you need help, just let us know - Jon

April 15, 2021

Perfect customer service team - very helpful and quick resonance! The App is working very well. It's an ideal App for Referral Program.

Vimerson Health
Switzerland
About 2 years using the app
August 6, 2018

We love Referral Candy! They are incredibly helpful, very responsive and knowledgeable. I would absolutely recommend this service.

Shop Jackie Llc
United States
About 2 years using the app