Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

May 29, 2018

Tippy was super helpful and expedient!!

Get Maude
United States
About 2 years using the app
March 18, 2022

Very kind and fast support. I was directly invited to a zoom meeting, where i got explained everything perfectly! Thank You very much and keep up the great work!

ahead® | The Human Performance Company
Germany
About 2 years using the app
ReferralCandy replied March 21, 2022

Glad to have assisted you with your concerns, and thanks for the review. -Benz

November 29, 2019

Amazing App. Highly recommended to all businesses. The team at referral candy is very responsive and easy to work with.

sashka|co®
United States
About 2 years using the app
March 31, 2021

We are requiring a unique and more complex integration than most, and though we are still working toward a full integration, Derek has been great support during the process of trying to integrate. He checks in daily to get a progress report, offer helpful advice, and make sure we're taking the right steps. Thanks, Derek!

Evening Land Vineyards
United States
About 2 years using the app
November 23, 2022

I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.

Blix Electric Bikes
United States
About 2 years using the app
ReferralCandy replied December 12, 2022

Thanks for the review! Happy to have been able to help :) - Jessa

March 30, 2023

great customer experience, and if you set it up in your emails easy to get an ROI. Don't expect overnight results, but it builds over time.

Great to work with JC (from the RC team), always there when i need him.

PEAK CHOCOLATE
Australia
About 2 years using the app
ReferralCandy replied March 31, 2023

We are so excited to see amazing results in your referral campaign. :)
- JC

October 12, 2022

App is working nicely and looks good. A lot of things work out of the box and are easy to configure/update. Their customer support is also very helpful and responds quickly.

Clean Kitchen
Estonia
About 2 years using the app
ReferralCandy replied October 26, 2022

Happy to know that you liked our services. Looking forward to an awesome performance of your referral program.

September 13, 2016

Referral Candy were so great to me - I didn't have a chance to activate my acct during the 30 day free trial and they kindly and promptly extended it. Great customer service

Bodylove Pilates
United States
About 2 years using the app
May 24, 2018

Love it so much!
It works great super easy to install and it's a fantastic software!
Signed up dozens of people per month so it helps us build brand ambassadors!

Thank you so much!

Freeze Dried Fruit
United States
About 2 years using the app
Edited May 7, 2020

Special thanks to RefferalCandy's staff Dwight, who has been helping me with my account issues. Your kind attitude and compassion brings good values to RefferalCandy.

Cgaga
United States
About 2 years using the app