Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Referral candy is great! It helps us increase sales immediately and average order value immediately. I highly recommend it to others.
Love the app and the support team! They answered all my questions and went above and beyond! Definitely recommend.
Lorraine was a great support. We are recently testing the app but until now it seems to work great. The support service is great too. Thanks
You're very welcome, and we'll share your thanks with Lorraine! -Bryan B.
In the process of setting up the app in our store. So far so good! Reached out to support to help with a few customizations and their response was very prompt and quickly solved the issue.
Jelson was kind and very helpful with all the information I asked. A great customer service and a really good product.
You are most welcome, and it was great talking to you. :) - Jelson
Easy to install and set up, fast and good customer Service in case of doubt or problem.
We totally recommend
We really like ReferralCandy - easy to use and setup and the customer support is excellent. Jon did an amazing job!
I've really appreciated all the incredible support I've received from the team (especially Karen!). Over several days of back and forth's, she always puts in max effort, is very timely with responses, and gets to the bottom of issues quickly. Keep up the great work and I'll be recommending this app to many in the future.
So far it's been great. Bryan was a customer service whiz. I caught an error in the system with email sharing and he sent a request right away to engineering who fixed the problem right away. As a bonus, he also helped us configure our referral campaign using best practices from other clients so we're anxious to see if it will lead to an uptick in referrals. So far we're very happy with the level of care provided by them and the functionality seems great.
At the moment setting-up and testing. Customer service has been very helpful so far! Almost immediate responses on every question. Thanks Lorraine and Jon!