Referral Candy & Affiliate , 2,044 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to create customizable referral campaigns that integrate seamlessly with other Shopify apps. Many commend its sleek email templates, intuitive settings, and excellent customer support. Some have reported an increase in revenue and return on ad spend after using it. However, there are suggestions for improvements in the user interface and requests for more language options.
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Customer service was super helpful and responsive. They answered all my questions in a timely manner.
Thank you for the review! We will work even harder to earn that 5th star. - Bryan B.
Overall a very good app. As with any app, there are limitations and enhancements/flexibility that could be made to accommodate different business models. Customer support has been great - Benz has been diligent in making sure our set up was optimized as best as possible.
this app has been very helpful with growing our business and customer base. Working with Valerie as a CSM has been very easy and she has been super helpful. She is very quick to respond to our emails and came very well prepared to our meetings with industry knowledge and tips on how we can improve our use of this app
Thank you for the kind words! I'll definitely let Valerie know - Derek
Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.
Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :)
-Jelson
Integration with Klaviyo was a little confusing at the start and not well explained, but Derek was very helpful over a call and explained everything much more clearly to us and made sure everything was running smoothly.
Hey there, adding a short note here to let you know we hear you. I agree, the Klaviyo integration can get tricky at times. But that's what our team is here for: help you out and make things easy. We are also revisiting our documentation on Klaviyo to see what can be improved. I will reach out separately to schedule a call.
Hope to hear from you. — Derek.
I've certainly had some frustrations with Referral Candy over the years, but I will say I think they are continuing to improve and have great customer service. Tomas helped me figure out a big issue with customizing my referral theme and was a huge help. I like that it's easy to get in touch with someone whenever I have a problem.
Amazing customer service! Derek helped me with the whole process and answered all my questions :) !
Easy to install and had hiccups along the way. JC helped out and everything is good to go. Looking forward in seating results
Thanks for the review! We will work even harder to earn that 5th star. Have a wonderful day! - JC
Derek, Ben and Bryan have been amazing at helping me integrate and set up referral candy. I would highly recommend.
Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!