Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

February 22, 2024

JC has made my initial few days on this app very smooth sailing. He is very helpful and always attends to my queries with adequate care.

byMolly
Australia
1 day using the app
ReferralCandy replied February 27, 2024

I appreciate your kind words, and thanks as well for your time today. Do let us know anytime you need help. :)
- JC

December 19, 2023

JC was and still is very helpful in helping us setting up everything. Looking forward to see how it all works.

audette
France
5 months using the app
ReferralCandy replied December 21, 2023

I had a great time talking to you and helping you out with your concerns! Happy holidays! :)
- JC

January 31, 2024

Lorraine was very helpful in fixing an issue I have with the app. Great app, great service from the team!

Re Pillow Co.
Hong Kong SAR
14 days using the app
ReferralCandy replied February 6, 2024

You were also great and patient. Thank you so much for your time and for writing a review.
- Lorraine

April 18, 2024

The app seems to be perfectly good for us, with a lot of options. Also, Katherine helped me a lot, and I got the answers for my questions pretty fast!

Cseles, a felnőtt szörp
Hungary
About 2 hours using the app
ReferralCandy replied April 22, 2024

We're so glad to know that we are the perfect fit for your store. Thanks again for this review, I really appreciate it. :)
- Katherine

April 10, 2024

Lorraine replied promptly and attentively. She has a deep understanding of the system and is very friendly. She resolved all my doubts, and I am very grateful for her assistance.

YOONE
Canada
2 days using the app
ReferralCandy replied April 12, 2024

Thank you so much for this review! You were also svery easy to work with and I enjoyed assisting you. :)
- Lorraine

February 26, 2024

Very good service

Endurance Products Company
United States
About 2 months using the app
ReferralCandy replied March 8, 2024

Thank you so much!! I really appreciate this.
- Jessa

January 16, 2024

Great support from JC. Knowledgable and quick help. Cheers!

Polaris Parts Online
Canada
3 months using the app
ReferralCandy replied January 18, 2024

I really appreciate this. Thank you so much and feel free to reach out anytime you need help. :)
- JC

April 22, 2024

Still diving into Referral Candy so can't speak on the app yet 100% but so far customer service has been great working with Jessa!

Favor
United States
About 1 hour using the app
ReferralCandy replied April 24, 2024

Thank you for this review, I super appreciate it. Please feel free to reach out anytime you need assistance. :)
- Jessa

March 26, 2024

Jessa was great! Very quick and sharp, thank you very much :)

Yade
France
1 day using the app
ReferralCandy replied March 28, 2024

Thanks for writing this review. I really appreciate it. Get back to use anytime you need help. :)
- Jessa

March 6, 2024

Katherine is a specialist in customer assistance. 100% recommended

capitandenim
Spain
Over 1 year using the app
ReferralCandy replied March 8, 2024

Please know that you made me happy with this review. Thanks again and reach out anytime you need our assistance.
- Katherine