Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Seamless functionality, very minimal work required on our ends after the funnels are all set up. Great customer support with quick response times and helpful insights. Would recommend this to anyone looking to turn their fans into advocates.
This is awesome! Thank you very much for writing us an incredible feedback. Appreciate it!
- Jon
Kind of frustrating that there aren't tutorials to walk me through what I was trying to do, but Katherine took the time to help me out! I'm excited to see how the app can perform now that Katherine helped me to get the settings right. Thank you!!
We're also excited to see great results on your referral campaign. Thanks again for your patience and for writing a review. :)
- Katherine
Irene is super helpful and fast! Thank you :)
My pleasure! Thanks for writing a review and reach out anytime you need help.
- Irene
Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!
Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa
Still diving into Referral Candy so can't speak on the app yet 100% but so far customer service has been great working with Jessa!
Thank you for this review, I super appreciate it. Please feel free to reach out anytime you need assistance. :)
- Jessa
Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.
Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine
I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and still have to review how useful it might be but instead about the assistance provided by ReferralCandy's customer service support, which we at TicoTopia are more than happy to have, we truly hope that all of our future interactions will be as smooth and satisfactory as it was with Innah, thank you!
Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy, and I hope that your future interactions continue to be smooth and satisfactory. If you have any further questions or need assistance, feel free to reach out anytime. :)
- Innah
Riz was great she was able to help me with my request in a short time. She is very friendly and professional.
Thank you so, much!
It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz
We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.
Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene
Got great support from Irene who made sure my errand was solved quickly and efficiently. 10/10 would recommend.
That's what we do best! :)
Thanks for taking the time to write a review and reach out anytime you need help.
- Irene