Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,184)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

December 10, 2024

Absolutely top quality service.

AUSTMOTO GIVEAWAYS
Australia
About 4 hours using the app
ReferralCandy replied December 12, 2024

Thank you so much! You are amazing!
- Roj

March 13, 2024

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
United States
Over 1 year using the app
ReferralCandy replied March 15, 2024

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

May 9, 2024

Irene was incredibly helpful and patiently worked with me to set up our first campaign. We encountered a bug, but we quickly found a solution. I highly recommend her.

Maline Bodywear
France
6 months using the app
ReferralCandy replied May 13, 2024

You are so awesome! Thank you so much for this review. We're excited to see great results on your referral campaign. :)
- Irene

February 13, 2024

Kind of frustrating that there aren't tutorials to walk me through what I was trying to do, but Katherine took the time to help me out! I'm excited to see how the app can perform now that Katherine helped me to get the settings right. Thank you!!

Kursiv Organics
United States
7 months using the app
ReferralCandy replied February 15, 2024

We're also excited to see great results on your referral campaign. Thanks again for your patience and for writing a review. :)
- Katherine

April 17, 2024

Katherine helped me for an hour or so until everything was ready.

I've been into marketing for almost 8 years and had to deal with a lot of customers service people. She is without a doubt the best one i've ever spoken to.

She is someone every company should hold tight to and tbh, i'd give her a pay raise.

A person like her will make any company more money, and her goal is big. It's to assist people who are using the app, if people talk to Katherine you will end up using said app.

11/10 rating. Thanks again.

FashionScape
Iceland
About 1 month using the app
ReferralCandy replied April 19, 2024

Thank you so much for your fantastic feedback! Our goal is always to ensure that every interaction with our support team leaves you feeling satisfied and supported. If you ever need further assistance or have more feedback to share, please don't hesitate to reach out. We're here to help and are grateful for customers like you!
-Katherine

April 25, 2024

Katherine was great and really went above and beyond to look into the issue we were having. I thought there was one issue but she spend time looking at it and realised there was actually something else going on. Really great customer service

Chāmpo
United Kingdom
About 2 months using the app
ReferralCandy replied May 10, 2024

Thank you so much for this review. :)
- Katherine

January 29, 2024

Riz was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

Ample Foods
United States
Over 6 years using the app
ReferralCandy replied February 6, 2024

It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz

February 7, 2024

We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.

Jowissa
Switzerland
Over 1 year using the app
ReferralCandy replied February 9, 2024

Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene

March 27, 2024

Had a really great customer experience with Jessa. She was really prompt with her responses as well as help me solve my issue very quicky. Super impressed!

The Butcher Shoppe
Canada
Almost 3 years using the app
ReferralCandy replied March 29, 2024

Thanks for this amazing feedback! I'm glad to have assisted you with your concerns. Let us know anytime you need help. :)
- Jessa

April 19, 2024

Amazing help from Katherine to settled up our first campaign. Great service, I do recommend!

Upway United States
United States
About 1 year using the app
ReferralCandy replied April 22, 2024

That's awesome! Thank you so much for your time today and for providing this nice feedback. :)
- Katherine