Reviews (2,140)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and ability to manage customized referral campaigns. It's praised for its flawless performance and potential to boost sales. The customer service is noted for its quick response and problem-solving. Merchants also value the multi-language support and success in creating viral referral campaigns.

January 28, 2024

Customer service is outstanding and I received kind support. Will use the plan then.

Diane von Furstenberg HongKong
Hong Kong SAR
3 months using the app
ReferralCandy replied February 6, 2024

Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris

February 2, 2024

GRAZ'N is new to the app to see if it will add value or not. During the initial startup phase, Katherine was able to answer our questions and give further support on better design and making sure it was correctly set up.

GRAZ'N
United States
6 days using the app
ReferralCandy replied February 6, 2024

We're hoping to see great results from your campaign very soon. Thanks also for providing a great feedback about our support and services.
- Katherine

February 12, 2024

Cris communicated well and answered my questions promptly. I appreciated that she checked in on me as I followed her steps. Learning a new skill was totally doable with her help!

Total Biome
United States
About 1 month using the app
ReferralCandy replied February 15, 2024

Thank you for this. I really appreciate it! Glad to know I was able to answer all your concerns. :)
- Cris

January 24, 2024

Referral Candy has been working out well so far, and Ines was very helpful with guiding me to set up referral candy. Definitely recommend!

Bondi Coffee
United Kingdom
2 months using the app
ReferralCandy replied January 29, 2024

Great to know that your store benefits from our services! Thanks again for this review and please do not hesitate to reach out anytime you need help.
- Ines

March 26, 2024

Jessa was great! Very quick and sharp, thank you very much :)

Yade
France
1 day using the app
ReferralCandy replied March 28, 2024

Thanks for writing this review. I really appreciate it. Get back to use anytime you need help. :)
- Jessa

February 19, 2024

It's so good. If 10 is the highest score. The Referral Candy will get 10.

Tineco EU
Hong Kong SAR
7 months using the app
ReferralCandy replied February 21, 2024

You are amazing! Thank you so much again for this review. :)
- Riz

February 22, 2024

JC has made my initial few days on this app very smooth sailing. He is very helpful and always attends to my queries with adequate care.

byMolly
Australia
1 day using the app
ReferralCandy replied February 27, 2024

I appreciate your kind words, and thanks as well for your time today. Do let us know anytime you need help. :)
- JC

February 26, 2024

Very good service

Endurance Products Company
United States
About 2 months using the app
ReferralCandy replied March 8, 2024

Thank you so much!! I really appreciate this.
- Jessa

March 6, 2024

Katherine is a specialist in customer assistance. 100% recommended

capitandenim
Spain
Over 1 year using the app
ReferralCandy replied March 8, 2024

Please know that you made me happy with this review. Thanks again and reach out anytime you need our assistance.
- Katherine

December 15, 2023

Seamless functionality, very minimal work required on our ends after the funnels are all set up. Great customer support with quick response times and helpful insights. Would recommend this to anyone looking to turn their fans into advocates.

Tersano Inc. (US)
Canada
10 months using the app
ReferralCandy replied December 21, 2023

This is awesome! Thank you very much for writing us an incredible feedback. Appreciate it!
- Jon