Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Great support and fast response! Very easy way to get your referral program started without any major development efforts!
I appreciate the review! It was my pleasure assisting you! Let us know if you need any help! - Ines
A little confused on the set-up, but Tippy walked me through it no problem. Really appreciate the support!
The service has proven to increase our sales month to month giving our customers the easy opportunity to share with their friends. The support offered by Ferry and the team has been 1st class, proactive in making sure we get the best out of the app and ever able to tailor the service to our individual business needs. Highly recommended for any business that wants to empower it's customers to create sales.
We will use use this App again and of course we will recommend it to our friends. Karen was AMAZING! She helped us step by step in modifying our account. In addition, she provided us with great recommendations on how we can improve our referral program. Our emails and chat questions were responded within minutes! This is by far, the best customer service that we have ever received. Thank you Karen for making ReferralCandy AMAZING!
Best, Ashley
Fantastic customer service. Tippy has been very quick in providing assistance and resolving the issues. Keep up the good work.
Derek was extremely helpful in answering all my questions and resolving my queries! Very patient, knowledgable, and friendly. Great customer support!
Amazing app and even better support. These guys are out of the scale. Configuration has been very easy and the support helps me to take the most profit from the app
Thank you for your kind review! Feel free to reach out if you need any help. - Bryan B.
We had great experience with their customer service, and the platform itself is user friendly and easy to figure out!
I've been using this app for 4 months and it works very well. 5 star to the customer service, Mardie, Jon and Derek helped me to solve some issue and to use all the functionality of the app
The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.
Thanks for the review! Reach out any time - JC