Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Fantastic customer service, were very helpful in making sure my campaign was set up correctly. They even went to the effort of calling me and running me through the steps I didn't understand! The best customisation I've seen for a referral app which was important for me as It reflects my store and brand.I would recommend this service to anyone if they want a great way of boosting their sales!
Derek did a really great job of helping me catch up on the relationship between this app and my company. He was very kind and helpful on the phone and provided me all the resources I needed.
Jon was amazing. He reached out to see if I needed support which I was already getting from Tomas.
Thanks Jon
Brilliant customer service from JC, he was proactive, responded to queries efficiently and I feel we will now get the best out of what Referral Candy has to offer. Many thanks JC!
Very easy and straightforward integration with our store's website, and Caye was being extremely helpful.
I appreciate the kind words! Thanks for leaving us a great review and write us any time! - Caye
Excellent customer service provided by Jon. We can't wait to get our affiliate and referral programs going!
Prompt customer service will help you through any issues you may encounter. Hadn't really promoted my referral campaign much but I'm seeing results as my store gains new customers.
We required a unique integration with Referral Candy & ReCharge so the setup was quite challenging but Derek was an amazing help! Not only did he reply to emails almost instantly, he suggested strategic workarounds and improvements to implement on our app and I could not have been more happier than to work with him. He made our complex integration a seamless experience and even took it upon himself to work with the ReCharge customer service team to smooth out any issues that occurred - Highly recommend Referral Candy for their amazing customer service!
This app help us to acquired many customers.
When we have little questions and inquiry it to supports, they give the response so quickly.
Thanks quickness and kindness my rep Dwight.
We're glad to hear you're happy with our app and the service! Reach out any time! - Dwight
So far I'm really like ReferralCandy, I just had a walkthrough call with Tippy who was extremely helpful and helped me figure out exactly how to set up the program for maximum results. The initial install was very easy and the customer support is incredible! Give Referral Candy a try!