Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Tippy was extremely helpful in walking me through the process. Referral Candy's customer service is top-shelf.
It was a little frustrating at first getting bounced around to different people but Tippy swooped in and is my account manager now. He called me after he got off of work to help me through my issues so we could launch today and I couldn't be more grateful for his customer service and help. Highly recommended!
I used this app. Its very user friendly aap and Support team is also perfect in their job. Awesome.....
Awesome referral app! Very simple to use and the support team is the best. Would recommend this to anyone who is looking for a referral program.
Wow! Glad to hear you're happy with us! If you have any concerns, just let us know. - Derek
John was amazing to work with! We had some issues with set up - which I think in part ended up being on my end with my computer - but, he stayed with me every step of the way until it was resolved! I'm looking forward to seeing this app in action!
Benz was so friendly and helpful in helping customise our pop-up! Resolved the query I had in no time!
Thanks so much for your kind words, so glad I was able to help. Have a great day! - Benz
The customer service is great! They did a great support for us to expand the referral service world wide. A huge thanks!
Thank you for your review! We're happy to see that you're able to expand your Referral Service worldwide. - Adam T.
Customer support was great. Jon did a good job at navigating and addressing all of my questions.
Karen gave me great direction, helpful feedback, and took the time to run me through some parts of the set-up that I missed. She even created a quick social graphic for me. Above and beyond support. This app is worth the $$
EJ knows what customer service is all about, Very Helpful -