Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Referral Candy was to set up and Adam was really helpful. Looking forward to launching our new referral program!
It has been a pleasure helping you out today. Thank you for this review and we're loong forward to see awesome results from your referral program. :)
- Jon
Jon was very helpful and communicative. I appreciated his help with my issues. The customer service is good.
I just set it up and had a load of questions. Derek was patient over the chat and guided me through everything. Excellent customer support.
Fantastic customer service from Bryan and the support team at Referral Candy. Great Shopify App that allows our customers to be rewarded for referring friends.
David
See.Sense
Referral Candy still the best referral program app out there. Definitely there's room for improvement and their support is aware of it as they keep improving the app and service. Very responsive support and Jon has always been super helpful
Great app and phenomenal costumer service. Thank you Cris for all the help throughout the past few months!
Thank you for this review. Looking forward to hear from you in the future when you're ready to re-launch a referral campaign.
- Cris
Really Awesome Experience i had, for any kind of issues will be resolved immediately as i had one widgets issue they resolved within 24 hrs, it is really amazing i just loved it
It's so nice to hear that you had an amazing experience dealing with us regarding your concern. Please feel free to get back to us anytime you need assistance. - Hannah
Just starting and all good so far ! Easy set-up and Karen and Tippy have been really helpful and replied immediatly ! Thanks for the support
Karen (CSR) is awesome and helpful. ReferralCandy seems cool.
Very helpful service team. The person who called me directly to resolve some of my issues was very knowledgeable and was able to guide me through everything. Very good teachers to help us better serve our customers going forward using this app.