Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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I cannot say anything about the performance yet but the setup was very easy. One thing that I'd like to change is to ease the switch between languages. This was a bit of a hassle since I needed to translate a lot of phrases from English to German manually. Other than that everything was great. The customer support I received from Benz, Jelson and Cris was outstanding. Thank you guys!
Thanks so much for the feedback! If you have any concerns, just let us know. - Derek
我在北京工作为公司开发shopify的相关功能。使用了这个app 来帮助公司实现所需要的功能，连续三天跟referral candy的客服人员咨询了各种遇到的和我不太了解的细节，他们的客服回复很迅速，对我们的帮助很大，经常在跟JC沟通问题。非常感谢 mobile:18501080314
Thanks for your kind review! I'll be sure to let JC know! - Tom
We're using referral candy to manage 2 separate referral programs (one for customers and one for influencers) and Derek in the support team was incredibly invested and helpful when we were setting up our second account. Truly loved working with him and the rest of the support team.
great app! It's made our company a lot of money. We look forward to continuing to work with Referral Candy.
Cris was very responsive and helped me resolve an issue immediately - and with such a nice way about him!!
Thank you for your kind words. Cris will be delighted to hear it! - Tom
Simple, yet easy app to help grow your business through referral incentives. Had an issue editing an email and support got back to me within a few hours helping me edit the sections I needed. So far, I am happy with how this is working out.
Received great customer service and help with improving our account and store from Karen Manuel! Thanks!
Given that we just launched our campaign I cannot comment on the performance yet but the Customer Service has surpassed my expectations. Derek has been responsive, informative, and overall a great resource while setting up our program. He went above and beyond making sure I could customize to meet our company needs. I look forward to seeing how the campaign performs.
JC is really helpful and patient. The response from the team is instant. Great service and support!
Thanks so much! Glad I could help. — JC
We have been using the app for two years now and it is effortless to use with low maintenance and quick customer service! Would highly recommend!