Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

August 31, 2022

JC is extremely helpful at trying to sort quite a complex account linking issue. Fingers crossed it gets solved soon but he's very responsive!

Feel EU
United Kingdom
Over 1 year using the app
ReferralCandy replied August 31, 2022

Thank you for your review and trust! - JC

December 6, 2020

A friend referred me to use this app and I'm delighted at how easy it was to onboard and get things going after installing the app! I'm surprised that I really didn't have to do much to get the referral program started for my business. After replacing the images and messages with my preferred ones, I had a referral program up and running in less than 10 mins! :) I had some questions thereafter and I'm glad to be served by very responsive and patient support staff like Karen and Jon.

Hot Pot Belly
Singapore
Over 1 year using the app
December 15, 2021

I cannot say anything about the performance yet but the setup was very easy. One thing that I'd like to change is to ease the switch between languages. This was a bit of a hassle since I needed to translate a lot of phrases from English to German manually. Other than that everything was great. The customer support I received from Benz, Jelson and Cris was outstanding. Thank you guys!

TONI CORE
Germany
Over 1 year using the app
ReferralCandy replied December 15, 2021

Thanks so much for the feedback! If you have any concerns, just let us know. - Derek

Edited October 20, 2021

我在北京工作为公司开发shopify的相关功能。使用了这个app 来帮助公司实现所需要的功能,连续三天跟referral candy的客服人员咨询了各种遇到的和我不太了解的细节,他们的客服回复很迅速,对我们的帮助很大,经常在跟JC沟通问题。非常感谢 mobile:18501080314

Powervision Robot Corporation EU
Netherlands
Over 1 year using the app
ReferralCandy replied October 21, 2021

Thanks for your kind review! I'll be sure to let JC know! - Tom

January 29, 2020

We're using referral candy to manage 2 separate referral programs (one for customers and one for influencers) and Derek in the support team was incredibly invested and helpful when we were setting up our second account. Truly loved working with him and the rest of the support team.

rmdy
United States
Over 1 year using the app
May 18, 2020

great app! It's made our company a lot of money. We look forward to continuing to work with Referral Candy.

In Good Taste
United States
Over 1 year using the app
November 6, 2021

Cris was very responsive and helped me resolve an issue immediately - and with such a nice way about him!!

i-On® Skincare
United States
Over 1 year using the app
ReferralCandy replied November 7, 2021

Thank you for your kind words. Cris will be delighted to hear it! - Tom

September 16, 2020

Simple, yet easy app to help grow your business through referral incentives. Had an issue editing an email and support got back to me within a few hours helping me edit the sections I needed. So far, I am happy with how this is working out.

FMF Apparel
United States
Over 1 year using the app
January 21, 2021

Received great customer service and help with improving our account and store from Karen Manuel! Thanks!

Packed with Purpose
United States
Over 1 year using the app
March 25, 2021

Given that we just launched our campaign I cannot comment on the performance yet but the Customer Service has surpassed my expectations. Derek has been responsive, informative, and overall a great resource while setting up our program. He went above and beyond making sure I could customize to meet our company needs. I look forward to seeing how the campaign performs.

NRG Offsets
United States
Over 1 year using the app