Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

October 31, 2017

great customer service! Jon from the support team was very swift and thourogh when it came to answering my questions and concerns.

Uniform Is
United States
Over 1 year using the app
October 7, 2020

Great customer service. I reached out and quickly resolved my issue. The app was also very easy to setup.

berrylemon.com
United States
Over 1 year using the app
November 13, 2015

Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.

Eluxurysupply
United States
Over 1 year using the app
May 10, 2023

Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!

InnrState
United States
Over 1 year using the app
ReferralCandy replied May 17, 2023

You were a delight to work with as well, and thank you so much for writing a review. :)
- Jon

January 26, 2021

I just finished setting up the app and will launch it soon. It's very easy and so far the best app I tried for a referral program.
Jon and Derek helped me while setting up : the customer service is just great.

HYGÉE
France
Over 1 year using the app
Edited December 9, 2019

I used this APP to sell my products online.It's so greatful!
and thanks to Tomas for his kindly help.He was very patient with me in answering my many questions. So grateful!

Hidizs | Enjoy Music Like Never Before
Hong Kong SAR
Over 1 year using the app
May 22, 2018

Jon was quick and responsive to some integration queries I had. Have had the app installed for a couple of days now and very impressed. Excited to see the increase in sales that it can bring over the coming months.

Createwithambr
Ireland
Over 1 year using the app
November 12, 2019

Haven't used the app, but if it's anywhere near the quality of their customer support it must be the best app on the planet - even in the universe.

FORMAL FRIDAY
Finland
Over 1 year using the app
June 16, 2022

Referral Candy is quite easy to use and amazing customer service :) thank you so much Katherine for your help !

Seasonly
France
Over 1 year using the app
ReferralCandy replied June 16, 2022

Thank you for your review and for appreciating the support I provided! - Katherine

August 25, 2014

In debating how to review this I realized that, I don't have a very comprehensive scope of the other referral apps. It's because I tried a few, REALLY didn't like how they worked, immediately uninstalled and eventually found referral candy. There are new ones out there, but I haven't bothered and I feel like that in itself is something.

This app works wonders. It works brilliantly and it's super simple. If anything, it really under credits itself for how many sales it generates in the dashboard from my experience.

Velvet Cloud
United States
Over 1 year using the app