Referral Candy & Affiliate , 2,069 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to create customizable referral campaigns that integrate well with other Shopify apps. It's praised for its autonomous operation and effectiveness in boosting revenue through customer referrals. The customer support team is often commended for their quick and efficient responses. Additional features like attractive email templates and a live chat option for immediate help are also appreciated.
Refine
-
By rating
The app itself has some points of improvement, but I got excellent help from Referral candy's Tom. He really went all the way to find solutions to our problems and made sure we were happy in the end.
Mardie was great with customer service. Thanks, Mardie. The only flaw I have found is the need to have a developer to change a crucial part of the program.
Thanks so much for the feedback! If you have any concerns, just let us know. - Mardie
Thanks to Karen for helping me navigate the testing and set up process and answering all my many questions. :)
Jon was super helpful and very quick to respond!
ReferralCandy is great for us, only thing missing is the possibility to customize the widget.
The app is pretty good, although can be a bit buggy. The customer service is wonderful, I spoke with Lorraine and she figured out the bugs I was dealing with
Great support from Jon. Very helpful and knowledgeable. Great app for building referrals. Easy to set-up and deploy.
Hoping to see enhancements that allow you to exclude or include specific products or collections to avoid exposing merchants to double dipping of discounts (25% promotion turns into a 40%+ promotion).
Good app, we don't use it a lot anymore but when we were it was great.
The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.
Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!
Derek, JC & Mardie have been really helpful. Responsible and friendly customer support. Thanks to both of you!