Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and automated referral processes that boost sales and customer engagement. They value the customizable campaigns and detailed analytics for refining marketing strategies. The user-friendly interface and design flexibility through HTML and CSS editing are also highlighted. Features like the post-purchase widget and compatibility with various subscription services are beneficial. Responsive customer support is frequently praised for effective troubleshooting and campaign setup assistance.

December 6, 2019

Great support from Jon. Very helpful and knowledgeable. Great app for building referrals. Easy to set-up and deploy.

Hoping to see enhancements that allow you to exclude or include specific products or collections to avoid exposing merchants to double dipping of discounts (25% promotion turns into a 40%+ promotion).

Bleuet
United States
About 2 years using the app
November 13, 2015

Good app, we don't use it a lot anymore but when we were it was great.

Lstn
United States
About 2 years using the app
March 19, 2020

The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.

Fire Cider
United States
About 2 years using the app
December 16, 2021

Great support from Jon! Only thing i wish was better was the ability to pay invoices manually so we can control payments.

Monogram
Canada
About 2 years using the app
ReferralCandy replied December 21, 2021

Thanks for the feedback! If you have any concerns, just let us know. - Jon

October 9, 2020

Great customer service by Jon! He helped me find the code my customer was looking for, so I wouldn't lose the sale. Very much appreciated!

Everviolet
United States
About 2 years using the app
February 28, 2019

I think the app is great if you want an easy way to engage your customers to recommend you to friends& Family.

However, we had some problems to translate everything to German and adapt the design.

For this issue, Derek from the customer service was a great help

SIRPLUS
Germany
About 2 years using the app
Edited October 27, 2020

I used this app to help me to give referral codes to my customers, Works very well. I Recommend using this app.

NUTROS
Mexico
About 2 years using the app
October 18, 2019

Thanks to Karen for helping me navigate the testing and set up process and answering all my many questions. :)

Project EVO
United States
Almost 2 years using the app
July 22, 2020

Had a couple hiccups getting started with the app and had to reach out to support. Fortunately, the support team was wonderful and extremely helpful. Big shout out to Derek Benito on the support team, who not only helped resolve my issues but was even willing to meet live to understand and ensure resolution.

Thank you Derek!

LifeAlive
United States
Almost 2 years using the app
August 17, 2022

The setup is not ideal, took us a few weeks to get it up and running but the service was great. Cris @referralcandy is a trooper.

Plant B
Netherlands
Almost 2 years using the app
ReferralCandy replied August 23, 2022

Thank you for your review! Don't hesitate to hit us up whenever you have questions! _ Cris