Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.

February 2, 2015

Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.

Greats
United States
About 1 year using the app
January 6, 2014

It's a great app! Super easy to set up and use. Especially love the option for customers to donate their earnings as well.

Jeffrey George
United States
12 months using the app
March 13, 2024

Worked with Innah on getting our shopify store reconnected to our referral candy account and she was always following up and reached out to their engineers and got an answer for us almost immediately. This team is amazing and they will follow up with you to make sure you have a solution in place before moving on. Amazing! Thank you Innah!

Farm Field Table
United States
Over 1 year using the app
ReferralCandy replied March 15, 2024

That's wonderful feedback! We're committed to ensuring your satisfaction, so if you need any further assistance, feel free to reach out. Thank you!
- Innah

February 3, 2015

We have tried a few other referral apps, and in the end decided to stick with ReferralCandy, as it's the only one that let us flexibly customise the design at low cost, and also allows us to pay cash to customers who refer, which seems work the best for us. Also RC's customer service is quick and responsive!

Dapper Time -
Australia
9 months using the app
March 6, 2024

Katherine is a specialist in customer assistance. 100% recommended

capitandenim
Spain
Over 1 year using the app
ReferralCandy replied March 8, 2024

Please know that you made me happy with this review. Thanks again and reach out anytime you need our assistance.
- Katherine

January 29, 2024

Riz was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

Ample Foods
United States
Over 6 years using the app
ReferralCandy replied February 6, 2024

It was my pleasure to have assisted you with your concerns, and thanks again for this review.
- Riz

June 15, 2013

If you're not using Referral Candy, thats a shame.

Anyone who has ANY margins in what they sell should use Referral Candy. Whether you're selling a: service, consultation, product, coaching- it doesn't matter. You'll instantly help grow your store organically.

The product is simple to use. The support staff has been awesome, and I've only scratched the surface of how powerful this product truly is.

Highly, highly recommended.

Education Magazine
United States
4 months using the app
March 13, 2024

Lorraine was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

ArtsKoreanMan
United States
6 months using the app
ReferralCandy replied March 15, 2024

That's fantastic to hear! This definitely made my day. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. :)
- Lorraine

November 15, 2015

Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends.

App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.

Brodetest
United States
Over 8 years using the app
Edited November 5, 2018

Lorraine offered great support and wonderful suggestions to improve our use of referral candy. thank you!

Faherty
United States
Over 8 years using the app