Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,184)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.
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I had a very small issue while setting up the domains for our emails that will be sent to our customers (it was about the account's password not being set up correctly), during the entire process i was assisted by Innah who helped and guided me through this process, always being very attentive and answering quickly, this review is not much about the services since we installed the app today and still have to review how useful it might be but instead about the assistance provided by ReferralCandy's customer service support, which we at TicoTopia are more than happy to have, we truly hope that all of our future interactions will be as smooth and satisfactory as it was with Innah, thank you!
Thank you so much for sharing your experience. Excellent customer service can truly make a difference. I'm glad to hear that you're off to a positive start with ReferralCandy, and I hope that your future interactions continue to be smooth and satisfactory. If you have any further questions or need assistance, feel free to reach out anytime. :)
- Innah
Amazing app! Great support too!Special thanks to Jon, who made my experience with the app more enjoyable!"
Thank you for writng an awesome feedback for us today. We're sol glad to have assisted you with your concerns.
- Jon
Referral Candy was so easy to set up and the team (Jessa) was incredibly helpful with any of my questions. She really went above and beyond to help and optimise my programme and her advice has worked! Highly recommend
Thank you so much for your kind words! We're thrilled to hear that you found Referral Candy easy to set up. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!
- Jessa
Katherine provided excellent support with an outstanding level of technical quality and solution insight. We are confident our business will highly benefit from the solution based on the support provided by Katherine. I would highly rate the product and especially highlight the support provided by the agent both in terms of quality and response time.
Thank you so much for your kind words and positive feedback on the support I provided. I'm thrilled to hear that you found the technical assistance and solution insight valuable for your business needs. Please feel free to reach out if you have any further questions or need additional assistance in the future.
- Katherine
Referral Candy has been so easy to jumpstart and I am very excited to see how it helps our company. Jon has been a great help with any questions we have during the implementation process.
Thank you for this review, I really appreciate it. Please get back to us anytime you need help. :)
- Jon
Still diving into Referral Candy so can't speak on the app yet 100% but so far customer service has been great working with Jessa!
Thank you for this review, I super appreciate it. Please feel free to reach out anytime you need assistance. :)
- Jessa
They have such a great support team! Irene was quick to solve my problem, in a very friendly but a professional manner! I would happily deal with her again :)
I also look forward to hearing from you soon and help you with anything about your referral program! Thank you again for this review.
- Irene
Very useful app and great customer support, including Irene and all others who immediately picked up and solved the issues.
You are welcome, and thanks also for writing a review. It was our pleasure to have assisted you. Please reach out anytime you need help.
- Irene
JC was extremely helpful and was able to process my request in no time. Thank you for your great service!
Thank you as well for writing this review, appreciate it!
- JC
Riz was absolutely fantastic! She solved my issue quickly and efficiently. It was a little complicated, and she unraveled the mystery for me and made sure I understood what happened and why it happened. I was very impressed with the level of top notch customer service and the speed with which my question was answered. Thank you Riz!
You were also a delight to talk to, and I had fun assisting you with your concerns. Thank you so much! :)
- Riz