Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,185)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.
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I haven't yet used the app. The set up instructions are basically non-existent although the customer service people did their best to help set up. Not sure if it will work for my business past the free trial period.
NB: This review is from 2018, about a previous version of ReferralCandy.
Hi Christina, it seems like you've been trying ReferralCandy on and off for some time. I've been digging around our records and it doesn't seem like you have had a chance to speak with our Customer Success Team. If you can give us another try. let's hop on a call to discuss the best possible set-up. Looking forward to hearing from you. - Bryan B.
我在北京工作为公司开发shopify的相关功能。使用了这个app 来帮助公司实现所需要的功能，连续三天跟referral candy的客服人员咨询了各种遇到的和我不太了解的细节，他们的客服回复很迅速，对我们的帮助很大，经常在跟JC沟通问题。非常感谢 mobile:18501080314
Thanks for your kind review! I'll be sure to let JC know! - Tom
We're using referral candy to manage 2 separate referral programs (one for customers and one for influencers) and Derek in the support team was incredibly invested and helpful when we were setting up our second account. Truly loved working with him and the rest of the support team.
great app! It's made our company a lot of money. We look forward to continuing to work with Referral Candy.
Great program! Our customers love it!
Cris was very responsive and helped me resolve an issue immediately - and with such a nice way about him!!
Thank you for your kind words. Cris will be delighted to hear it! - Tom
Simple, yet easy app to help grow your business through referral incentives. Had an issue editing an email and support got back to me within a few hours helping me edit the sections I needed. So far, I am happy with how this is working out.
Received great customer service and help with improving our account and store from Karen Manuel! Thanks!
Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).
Given that we just launched our campaign I cannot comment on the performance yet but the Customer Service has surpassed my expectations. Derek has been responsive, informative, and overall a great resource while setting up our program. He went above and beyond making sure I could customize to meet our company needs. I look forward to seeing how the campaign performs.