Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Great customer service from Lorraine! Referral Candy is easy to use and integrates well with Shopify and other apps.
Derek was super helpful in answering some questions I had about the tool Thank you very much Derek :)
I needed some things done to my account and Karen was able to help me with everything. She also went above and beyond to help me improve some things to make my pages look better.
She was very easy to work with.
Unfortunately, finally we didn't work with them because we need a very picky process. But Dwight and all the Referral team has done an amazing job. we really hope that they can develop soon the solution that we need so we can start working together.
We used this app to attract new customers via our loyal existing customer base. In around 6 weeks it's brought in around £800 in new sales, pretty impressive but I would say the success is down to a strong offer for advocates and referred friends.
Support has also been great, a super fast response on their on-page chat with knowledgable staff (special mention to Karen for answering endless questions).
https://www.kartel.co.uk
Amazing customer support that is available to live chat and work through issues quickly. System is well designed and comes fully-featured. Not really missing anything. Derek is an amazing rep btw!
Had some questions/issues with Referral Candy's integration with S Loyalty. Benz was an amazing help and very patient as she walked me through process step-by-step. Thank you so much again!
Thanks for your kind review! I'll be sure to let Benz know! - Tom
the app works smooth. assistance is quick, intelligent and courteous. well done guys. i hope it makes me a sales push.
Very reactive and healpful ! Thanks for the good support
We use this app to collect emails from our ecommerce store. Really effective, and Referral Candy has great customer service.