Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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I spoke with Tippy, and he was very helpful. We are giving this app another try. He is helping us out.
Good features and working well so far! Great customer support! Pretty easy to use! It would be better if it's more customizable. But overall it's a great app!
Great customer service. Thank you Thomas for helping me during the setup of our account after the migration of our website.
I've just installed this app, so far so good. I had questions and Karen answered me immediately, super customer service. Very reassuring. Too soon to see how well it works but I'm crossing my fingers.
Excellent program to quickly get an affiliate or referral program started.
Our customer success manager Derek was amazing. We had been running a discount based reward campaign that we set up ourselves for a short time and we weren’t seeing great results do to the one-time purchase nature of our products. Derek reached out, offered his help, provided excellent suggestions and diligently walked us through the entire creation of a new cash based rewards campaign, answering tons of questions along the way. We look forward to seeing the result of these changes but either way Derek was great a great help!
Referral Candy have be a huge help with setting up our referral programs when we launched in a new territory. Tippy personally went out of his way to ensure all my questions and queries were answered. I can't wait to start setting up new programs when we launch in other countries too.
Useful app - the integrations with Shopify are excellent. Also has great customer service, thanks Caye
Really appreciate your kind words. We'll share this with Caye! - Darren
I can't say enough good things about Derek at Referral Candy. While relatively hassle-free, the Referral Candy platform isn't wildly easy to navigate as a first timer but Derek was incredibly helpful, going back and forth over e-mail with us for the better part of a week, helping us figure out and fine tune everything. Referral Candy is great, but Derek makes it unbeatable. Thank you for everything!
Very helpful and easy to use. Also the support team is great ! Karen answered quickly and really helped me resolving the problems I encountered so I'm really satisfied !