Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

November 10, 2021

Excellent Experience and Top Customer Support. Keep on developing features please! Like name sharing which is directly integrated at the checkout page

HelloBello
Austria
Over 1 year using the app
ReferralCandy replied November 10, 2021

Thanks for your kind review! I'll be sure to let Caye know! - Tom

November 16, 2022

Great app. I had a few technical issues initially but they were resolved. Ines took the time to listen and help me solve the issue as quickly as possible.

Blue Pen Resumes
United States
Over 1 year using the app
ReferralCandy replied December 12, 2022

Thank your for the review! I definitely appreciate your kind words! - Ines

December 21, 2017

Karen from the ReferralCandy team was super helpful with helping us get set up with this program. Definitely recommend!

Trunkaroo Store
United Kingdom
Over 1 year using the app
March 23, 2021

Benz in their customer service department was extremely helpful with my set-up. Already seeing some customers sharing my referral links

Petal
United States
Over 1 year using the app
February 6, 2022

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

Fanlawnaments
United States
Over 1 year using the app
ReferralCandy replied February 8, 2022

Thanks for the review! We're glad Jon was able to help! - Tom

January 18, 2019

Derek B. was a great help to streamline our advocate list when I asked for help. Great support staff

ApexM
United States
Over 1 year using the app
May 26, 2020

Love this app - they do exactly as promised and the customer service is amazing! Would highly recommend for people looking for a good referral app

Eucalypso Home
United States
Over 1 year using the app
Edited June 4, 2020

Easy set up and great customer service. Jon and Tom both responded quickly and courteously with expert advice

Care By Design Hemp
United States
Over 1 year using the app
October 14, 2021

amazing customer service and great app!
thank you to katherine for her amazing service. would recommend to other stores

EFFYDESK
Canada
Over 1 year using the app
ReferralCandy replied October 14, 2021

Thank you for five stars! Reach out any time! - Katherine

February 26, 2020

The support I received was professional and helpful! While there was some confusion at first we were able to figure out the best way to find a solution to our problem. Good work!

Jody's Popcorn
United States
Over 1 year using the app