Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Great program! Our customers love it!
The support is amazing. I have never had anyone be so helpful. Not only did they answer my question, but I wanted the html to look a little different and they quickly went in and changed it on the fly. In addition, he took the time to walk me through the entire product. I would give the support an A+. MBradley
Great customer service! The uploading of the customers lists is extremely slow but support was willing to do all the process for us.
Great company! Great app! Karen did an amazing job working on an issue we had with our billing and payouts - live chat feature is incredible and she was very prompt and kind in answering all of my questions. Definitely recommend this app for any business!
The Referral Candy customer support team is VERY responsive and VERY helpful with any and all questions. They basically gave me 1x1 service to set up the affiliate program I needed.
It has been a pleasure working with you. Please feel free to reach out anytime you need help. :)
- ReferralCandy team :)
I am just getting started with Referral Candy and Derek has been very helpful with getting us online. Seems to be well done so far so I am referring you to this app!
Excellent app, comes with all the features I was looking for my referral program.
Excellent, fast, friendly, and knowledgeable customer service. (Karen M.)
Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!
Derek was super helpful in troubleshooting during implementation. Very happy with speediness and quality of support.
Great experience with the customer service team to get it all set up for my store: neurogum.com. Tippy was fantastic.