Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Great app, but more importantly EXCELLENT customer service. Derek has been helping me for months, helped migrate my store from WooCommerce to Shopify, and has been excellent all around!
Karen was amazing at activating our account and optimizing it for the best return! We recommend this app to everyone who is looking to improve their customer retention and acquire new customers.
The support team is awesome! The app is super customizable. In fact I think that more Shopify apps should do what these guys are doing regarding emails customization
I able to speak to Tippy and it was a great support for us to start a business.
Great app so far. The menu is very straightforward, clear and East to navigate. Contacted support. Derek was excellent.
Referral Candy is a great referral tool. The customer service team is very helpful and had solved any issues we have had. They will do their best to help you!
Derek Benito was great to work with and really took the time to help me get my referral program up and running! He helped me from implementation to testing to launch.
Jon from the support team is very helpful and responsive. One thing to note: If you use ReCharge and ReferralCandy together, and you have both one-time and subscription customers, the subscription customers who refer friends will not automatically get the discount applied to their subscription plan – they need to log into their account to manually add it, which is not ideal. Regardless, we're excited to grow our referral program with ReferralCandy!
The app is very useful and Mardie the customer support rep was very helpful and friendly in assisting me. I recommend this app
Thank you for five stars! Reach out any time! - Mardie
We just signed up for the app, and Karen has been fantastic and super informative. Looking forward to getting our program up and running with Karen's assistance.