Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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I would recommend ReferralCandy 100% ! Simple to use, easy to connect and I had an exquisite support on the chatbox with Tom. Thank you for helping me out!
Thank you for five stars! Reach out any time! - Tomas K.
This review is just about the customer service, Dwight was super helpful in getting Referral Candy set up on our new Shopify site.
just getting set up, it's pretty easy to use but i had a few questions, even on the chat support, super quick - Lorraine is a superhero
Wow! Thank you for your kind words! I really appreciate it. Let us know if you need any assistance and we'll be here for you! - Lorraine
Tippy helped me set up my account in about 20 min and answered all of my questions perfectly. We were looking for a way to combine aspects of an affiliate program and a referral program. Even though the ReferralCandy program doesn't specifically do that, he showed me how I could manually do it myself. My call with him was super helpful! Thank you.
Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience
Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!
Super helpful and kind customer service. Particularly like to thank JC for his patience and assistance with migrating our Referral scheme to Shopify, he was the best!
We appreciate your kind words. I'll be sure to let JC know -- Jaime R.
Great referral program app and even better customer support. Really guys you rock, keep it up!
I used this app because my customers were already spreading out the world about my products so offering a referral program was logical to me. I tried other apps and none of them were PERFECTLY how I wanted. Well now with Referral Candy (and S loyalty combined). I have the perfect system in place. My customers love it and most important use it. It drives me a lot of business since I implemented it on my store.
I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!
it works! but it takes a little more than a month to pick up the momentum.
it's not cheap at all! but it's cheaper than affiliates.