Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

August 20, 2020

I'm still working to optimize the program with our users but the Referral Candy team has been very helpful. Karen did a great job of giving us some pointers along the way. Thanks

KOR Fitness
United States
Over 1 year using the app
August 5, 2020

Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).

Over 1 year using the app
September 18, 2020

I'm giving this app a second try since I think I've deleted it a bit too fast...
Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.

Who We Are
Over 1 year using the app
April 15, 2021

Just started using this app, it's really easy to set up and the support from the team (Benz) has been great and really helpful. Looking forward to seeing performance now we are live.

United Kingdom
Over 1 year using the app
June 23, 2020

Enjoying this app so far and appreciate the support in getting this set up thanks to Jon. Would love to see supported customisation for emails and widgets in a drag and drop style editor. Am yet to see converted referrals to ensure it all works with our many apps, but happy to be set up and running with it.

Good Harvest Organic Farm
Over 1 year using the app
October 26, 2020

I signed up for this app to set up an affiliate link. The user interface is fairly intuitive, but it did require me to reach out to support to clarify how the link works and to whom it is sent out. It defaulted to be sent out automatically to anyone who make a purchase on our site, which I thought was odd. However, their customer service was excellent. The gal who helped me, Benz, was super thorough and patient and explained everything very clearly and even followed up with a very detailed email.

Wildmade Snacks
United States
Over 1 year using the app
February 13, 2020

Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!

Cheerble Online Store
Hong Kong SAR
Over 1 year using the app
Edited December 17, 2020

Referral Candy is a simple platform that has been easy to use. The reporting is not the most robust, but all in all we have enjoyed using it to kick start our referral program. Derek Benito was quick to help my team with an issue syncing properties in our ESP. He was relentless in his pursuit to solve our issue correctly. Thanks, Derek!

Ready, Set, Food!
United States
Over 1 year using the app
April 9, 2021

We downloaded this app to try the refer to a friend option. It does integrate well, there is no need of extra coding unless you want to customise the interfaces a bit more. It does integrate with Mailchimp, but haven't quite understood yet if it syncs the info automatically or you have to push them every time. The support team is quite helpful, I spoke to Dwight to get help with the Mailchimp integration part.

United Kingdom
Over 1 year using the app
November 22, 2019

very easy to install and great support from the team! The app works as expected and results are coming! Good job team

Over 1 year using the app