Referral Candy & Affiliate , 2,044 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to create customizable referral campaigns that integrate seamlessly with other Shopify apps. Many commend its sleek email templates, intuitive settings, and excellent customer support. Some have reported an increase in revenue and return on ad spend after using it. However, there are suggestions for improvements in the user interface and requests for more language options.
Filter
-
By rating
I signed up for this app to set up an affiliate link. The user interface is fairly intuitive, but it did require me to reach out to support to clarify how the link works and to whom it is sent out. It defaulted to be sent out automatically to anyone who make a purchase on our site, which I thought was odd. However, their customer service was excellent. The gal who helped me, Benz, was super thorough and patient and explained everything very clearly and even followed up with a very detailed email.
The application is great. Easy to move and serves well what is proposed. Support is very efficient. Jon served us very well and took all our doubts.
I would love to be able to create my own referral code to use with influencers, but JC helped me understand how to make my idea work for now! I have enjoyed this app, and so have the customers! Response time was quick!
I'm giving this app a second try since I think I've deleted it a bit too fast...
Hopefully it will work better for us this time. Customer support is amazing, very kind and helpful! Thanks a lot.
Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!
Had a couple hiccups getting started with the app and had to reach out to support. Fortunately, the support team was wonderful and extremely helpful. Big shout out to Derek Benito on the support team, who not only helped resolve my issues but was even willing to meet live to understand and ensure resolution.
Thank you Derek!
I'm still working to optimize the program with our users but the Referral Candy team has been very helpful. Karen did a great job of giving us some pointers along the way. Thanks
Technical issues with referral tracking but great Service from Tom, he helped us to resolve the issue.
Though some of the features could be a little more fleshed out (HTML editor on the emails is very basic), this is a solid referral program with excellent support. My account manager Derek is knowledgable and always on chat to quickly answer questions and is also available by phone whenever I need it. Definitely recommend this plugin for a no-nonsense referral service.
Tom was amazing in helping to troubleshoot my problems and I really appreciate his detailed explanations and initiative.