Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

March 13, 2024

Lorraine was great she was able to help me with my request in a short time. She is very friendly and professional.

Thank you so, much!

ArtsKoreanMan
United States
6 months using the app
ReferralCandy replied March 15, 2024

That's fantastic to hear! This definitely made my day. If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. :)
- Lorraine

December 19, 2023

JC was and still is very helpful in helping us setting up everything. Looking forward to see how it all works.

audette
France
5 months using the app
ReferralCandy replied December 21, 2023

I had a great time talking to you and helping you out with your concerns! Happy holidays! :)
- JC

March 11, 2024

Many questions are answered and JC answers most questions. We are thankful for all your help. But some are still under investigation with uncertain results. Hope the app can be better and better for use in the future.

Moonkie
Hong Kong SAR
24 days using the app
ReferralCandy replied March 13, 2024

Thank you so much as well for your patience on the concerns we have fixed together. :)
- JC

February 7, 2024

Katherine provided excellent support; she was able to help me with every little question I had. The support was fast and friendly. I would definitely recommend it!

Auclair Sports
Canada
About 1 month using the app
ReferralCandy replied February 9, 2024

It's a pleasure assisting you with your concerns. Thank you again for this feedback.
- Katherine

December 6, 2023

Riz was great at helping me solve my issue right away (within 2 minutes). Chris was great too and I feel like I have a great tech team behind me as I'm creating my referral program from scratch. Thanks so much!

And Life Loved Her Back
United States
6 months using the app
ReferralCandy replied December 8, 2023

Providing quality customer service is our top priority! We thank you for this awesome feedback! :)
- Riz and Cris

April 3, 2024

Great app, nothing exists like it. Katherine was very helpful in sorting out the issues we came across. Thank you

Naturally Collagen UK
United Kingdom
3 months using the app
ReferralCandy replied April 12, 2024

It's what we do best! :) Again, thanks for this great feedback.
- Katherine

April 17, 2024

Easy to use and the support staff are super helpful, I contacted Jessa today and she was back to me within 2 minutes with a solution to my problem!

All About Kombucha
Ireland
9 days using the app
ReferralCandy replied April 19, 2024

Thank you so much for your kind feedback! We're thrilled to hear that you found our platform easy to use. We're dedicated to ensuring our users have a smooth experience, so it's great to know that we could assist you quickly. :)
- Jessa

March 6, 2024

"Ultimate Deal Mattress Hub had an outstanding experience with the ReferralCandy app for our Shopify store, all thanks to Katherine's exceptional support. Her patience, knowledge, and swift assistance made the setup process a breeze and significantly enhanced our marketing strategy. Highly recommend for anyone looking to boost their store's referral program. Katherine's customer service is truly a game-changer!"

ULTIMATE DEAL MATTRESS HUB
United States
About 1 month using the app
ReferralCandy replied March 8, 2024

Wow! This is such a great review. Thank you sooo much, I really do appreciate this. :)
- Katherine

February 22, 2024

JC has made my initial few days on this app very smooth sailing. He is very helpful and always attends to my queries with adequate care.

byMolly
Australia
5 months using the app
ReferralCandy replied February 27, 2024

I appreciate your kind words, and thanks as well for your time today. Do let us know anytime you need help. :)
- JC

November 27, 2023

I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.

Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.

I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.

Mother Cuppa Tea
United Kingdom
12 days using the app
ReferralCandy replied November 29, 2023

We are also excited to see how our referral program will help boost your sales! And again, thank you so much for writing this awesome review. Talk soon. :)
- Katherine