Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.

April 13, 2023

Jon is always helpful and prompt with his replies.

Art 'N Glow
United States
Almost 7 years using the app
ReferralCandy replied April 13, 2023

I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon

May 12, 2022

Was having some trouble understanding how my store's rewards were set and Cris Lopez walked me through the whole process. Thank you so much!

The Frenchie Co.
United States
Over 6 years using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Cris

Edited October 14, 2021

Great product, and great API. Both Tippy and Mardie was quick, jolly and most of all helpful! Thank you so much!

Pavlok
United States
Over 6 years using the app
June 6, 2017

I had the pleasure of working with Jon D with an inquiry regarding redeeming rewards for one of our advocates, he was very helpful, knowledgeable and overall terrific and super fast with his help

Thank you Jon for making this as painless as possible :)

Paula Mercado

Burton Nutrition
United States
Over 6 years using the app
March 17, 2016

I have been working with Ferry at Referral Candy for over a month now. He has been excellent to communicate with. I always have prompt responses from the team at Referral Candy. They are really interested in helping you have the best referral program you can have.

The Sox Box Retail
United States
Over 6 years using the app
May 25, 2021

Mardie was very helpful and answered all my questions and more. She provided the instructions that needed to navigate the system.

Body Complete Rx
United States
About 6 years using the app
ReferralCandy replied May 27, 2021

Thanks for your kind review! I'll be sure to let Mardie know! - Bryan B.

Edited June 15, 2018

Benz was a great support on Chat when we needed to resolve an issue we didnt understand. Emma - www.riffraffandco.com

Riff Raff Co
Australia
About 6 years using the app
Edited November 2, 2018

Great app that has proved to be very beneficial with increasing sales. Derek Benito is our point of contact and he is very knowledgeable, responsive, and helpful.

The Ollie World
United States
About 6 years using the app
January 10, 2019

Wish this app had a few more features, but it has enough to get the job done. The support team is very helpful and responsive. Benz helped me set up the app as well as answer all my questions regarding Referral Candy.

Gemio
United States
Almost 6 years using the app
Edited August 29, 2023

We have seen a strong increase in the ROA of >10x compared to the app fees. It is easy to setup and configure, the widget and email settings are intuitive and give enough flexibility to reach the desired design.

Additionally, the support is great! Whenever you have questions, the team is super friendly and helps quickly and efficiently. Special thanks to Cris, you rock :)

LYKON
Germany
Almost 6 years using the app
ReferralCandy replied February 6, 2023

Yes, we are always here to help our dear merchants. Thank you so much for an awesome feedback! :)
- Cris