Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

March 4, 2019

Great customer service. Highly recommend and am excited to see how the platform performs over the next few months. Thanks Tippy!

Nava New York
United States
Over 1 year using the app
October 30, 2020

Tom was super helpful getting our integration set up, prompt on the email and good to deal with. Looking forward to using the app.

Fluidform Pilates
Australia
Over 1 year using the app
June 23, 2021

Great customer service team at Referral Candy. Jon has been most helpful in helping me with my enquiries.

Beco Pets
United Kingdom
Over 1 year using the app
ReferralCandy replied June 29, 2021

I appreciate your kind words. Thank you and write to us any time! - Jon D.

Edited January 30, 2020

We selected Referral Candy for referral campaigns to empower customers to share our products and services with their network. Set up was effortless. After a few months of using it, we wanted to make changes to our program, which required us to contact Referral Candy for support. They have been extremely easy to work with and are responsive to our concerns. Would recommend this app to others.

hōlus pure premium CBD
United States
Over 1 year using the app
October 9, 2020

Great service - Tom has been excellent in providing support and guidance in getting campaign up and running!

Kerello
United Kingdom
Over 1 year using the app
August 19, 2021

Benz is sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo great!

Narwal Robotics
Hong Kong SAR
Over 1 year using the app
ReferralCandy replied August 19, 2021

Thank you for this review! Benz is sooooo thrilled so she was able to help. - Tom K.

January 10, 2022

Thank you so much to Cris for his support when we were face to a problem. I helped us a lot! Very good support service :)

Epycure
France
Over 1 year using the app
ReferralCandy replied January 10, 2022

We're always there to help! Feel free to let us know if you need further assistance! - Cris

January 15, 2021

I had an excellent customer service experience with Dwight, quick responses and he helped me navigate setting up a secondary discount account. We're very happy with the app and service.

Well Made
United States
Over 1 year using the app
July 27, 2021

Dwight was a great help - answered all my questions and great communicator. Thank you for all your help!

Bazoo
United Kingdom
Over 1 year using the app
ReferralCandy replied July 27, 2021

It was my pleasure! Thanks for this review and please write to us any time! - Dwight

Edited April 27, 2018

ReferralCandy provides great service, and they are there to help. What else can you ask for? Great tool, great service & great people working there. Thank you.

Yummy Bazaar
United States
Over 1 year using the app