Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

November 22, 2019

very easy to install and great support from the team! The app works as expected and results are coming! Good job team

hannahartwear
Australia
Over 1 year using the app
February 7, 2024

We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.

Jowissa
Switzerland
Over 1 year using the app
ReferralCandy replied February 9, 2024

Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene

December 21, 2017

Karen from the ReferralCandy team was super helpful with helping us get set up with this program. Definitely recommend!

Trunkaroo Store
United Kingdom
Over 1 year using the app
February 26, 2020

The customer service, Tom was very helpful. He explained things well and were very willing to help!

Mamaway Malaysia
Malaysia
Over 1 year using the app
Edited October 28, 2021

It is a good app, with good support. However, if you are a smaller store like mine is, then I would first recommend to get other marketing channels up and running, like SEO and ads, etc... Referrals are probably among last to sort out, because they are based on your existing traffic numbers and it has a monthly subscription so there is that to account for.

Out Of Marbles
Slovenia
Over 1 year using the app
ReferralCandy replied October 28, 2021

Hey there, I can see how the returns don't seem to justify the cost. I do think there is room to optimize the campaign with some expert help from our team of Success Managers.

If you don't mind giving us another shot, I'm happy to extend the free trial to 3 months to see how we can make this better the second time around. We'll be reaching out to you separately to schedule a call. Hope to hear from you. - Nickey

March 23, 2021

Benz in their customer service department was extremely helpful with my set-up. Already seeing some customers sharing my referral links

Petal
United States
Over 1 year using the app
February 6, 2022

Referral Candy is a very easy to use app and great customer service! I am a very happy customer and recommend it.

Fanlawnaments
United States
Over 1 year using the app
ReferralCandy replied February 8, 2022

Thanks for the review! We're glad Jon was able to help! - Tom

January 18, 2019

Derek B. was a great help to streamline our advocate list when I asked for help. Great support staff

ApexM
United States
Over 1 year using the app
May 26, 2020

Love this app - they do exactly as promised and the customer service is amazing! Would highly recommend for people looking for a good referral app

Eucalypso Home
United States
Over 1 year using the app
Edited June 4, 2020

Easy set up and great customer service. Jon and Tom both responded quickly and courteously with expert advice

Care By Design Hemp
United States
Over 1 year using the app