Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.
Currently using it! Backend is super easy to use and features are exactly as described. Their Customer support is amazing and very fast. Update: We had to switch our shop to a new website. The support Team did a great and fast job. Thanks!
Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!
Customer supporting team is doing fantastic job. Really quick, polite, and accurate. Thanks a lot for your support, Tomas!
We use this app to gain new customers in sharing referral codes with friends. The functionality is easy to manage and the customer service is always quick and efficient, Benz is always happy to help with any of our queries or suggestions.
Thank you for five stars! Reach out any time! - Benz
Their customer service is great and very quick to respond– Katherine was a great help with clarifying some integration questions we had!
We're glad Katherine was able to help! - Tom
Very easy to set up (much easier than a competitive product I was testing out), and support was quick to respond to my questions.
Good app, it does its job ! Very good support, Jon in particular was very helpful. My only hesitation is that, as French business, we had to rewrite everything. Still, v. good app if you want quickly a functional, basic referral program.
App works as expected the customer service is fantastic. We are getting many successful referrals. Thanks Derek for your help!
Great to hear! Thanks for the review and I will let Derek know. - Jaime R.
We are presently in the set-up stage of our Store and I have reached out twice and both times I received excellent service. Both Lorraine and Karen were extremely helpful and answered my questions fully.