Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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We are presently in the set-up stage of our Store and I have reached out twice and both times I received excellent service. Both Lorraine and Karen were extremely helpful and answered my questions fully.
When I first started using Referral Candy I had a lot of questions and Benz from their customer service team was a big help!
I'm happy with JC's kind support. I could start using ReferralCandy quickly thanks to his great introduction.
We're glad JC was able to help! - Tom
Great customer service from Derek to help me figure out how to use our own domain as the send-from address.
These guys are there for you 110%. Their support network is like nothing I've ever experienced and they will stick to their word. If you need something done, they WILL do it. A+++++
Haven't got a referral yet but the app seems to be working as it should. Adjusting our send dates to help with this. Customer support was great. talked to Vino and he was big help in setting things up properly.
Thank you for writing this review! I really appreciate it. Please reach out anytime you need help. :)
- Vino
-Great support from Tippy! Fast, accurate and nice, which helped me set up the service in no time. Look forward to using it
-Update: great support from Karen as well! Fast and useful replies to check on our program setup
Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours!
My pleasure to have assisted you with your concern. Thank you as well for this review. :)
- Innah
Very good support and awesome app! Would highly recommend this to anyone who is trying to run a referral program.
ReferralCandy is a very useful, straightforward platform that helps you incentivize customers to share your products and brand with others. I recently had some questions and was assisted by Jon, who resolved my issues. Thank you again!
Thank you for your review! I'm happy to assist! Reach out to us any time you have questions! - Jon