Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

May 22, 2024

Referral Candy was so easy to set up and the team (Jessa) was incredibly helpful with any of my questions. She really went above and beyond to help and optimise my programme and her advice has worked! Highly recommend

Rebound Recovery
United Kingdom
4 months using the app
ReferralCandy replied May 30, 2024

Thank you so much for your kind words! We're thrilled to hear that you found Referral Candy easy to set up. Your recommendation means a lot to us. If you have any more questions or need further assistance, we're always here to help!
- Jessa

Edited February 19, 2019

Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!

Yubi Beauty
United States
Over 1 year using the app
October 23, 2019

Derek was super helpful in troubleshooting during implementation. Very happy with speediness and quality of support.

Brilli
United States
Over 1 year using the app
March 23, 2023

Easy to install and use without any development/integration work. Referral Candy does everything it says on the tin. The support was quick to respond and willing to assist where necessary.

I can highly recommend as referral provider with low to no barriers to entry and use.

WIT Fitness
United Kingdom
Over 1 year using the app
ReferralCandy replied March 23, 2023

Thanks for the review! Hit us up whenever you have questions! - Jelson

May 29, 2018

Great experience with the customer service team to get it all set up for my store: neurogum.com. Tippy was fantastic.

Neurogum
United States
Over 1 year using the app
May 11, 2020

The app so easy to setup and Tom Koetz was so wonderful and helped setup are accounts. The customer service is really good. Thank you Tom!

MTHFR Fertility
United States
Over 1 year using the app
October 6, 2021

Katherine was a great help today and answered all my questions. I appreciate the live chat option and Katherine was quick to respond and provided resources and links to help us get started. Thank you!

Yes She May
United States
Over 1 year using the app
ReferralCandy replied October 6, 2021

We're glad Katherine was able to help! If you have any concerns, just let us know. - Derek

July 30, 2021

It does a great job! The interface isn't always the most intuitive because the labelling isn't clear. But the customer service is prompt and helpful!

Nashid Chroma Art and Apparel
Canada
Over 1 year using the app
ReferralCandy replied July 30, 2021

Thank you for your review. Let us know if you need help with the interface! - Caye

April 20, 2021

Derek provided excellent customer service to me today. Love how responsive they are to queries. Great job!

Salad Club
United States
Over 1 year using the app
Edited February 21, 2018

I love referralcandy's customer support they're all awesome especially Adam and John they rock! When you have a problem they will always give you solutions and they never give up until a certain concern is not yet fixed.

2/1/2018 - Karen assisted us for a reward issue. We found what seems to be the problem and now checking with our manager since its a custom reward related. Very accommodating and friendly vibe which is great :)

2/22/2018 - Tippy was cool! He always helped me look for things and he's so friendly.

Simplyearth
United States
Over 1 year using the app