Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

January 28, 2022

Brilliant customer service from Cris. Answered all my questions quickly and clearly. Looking forward to getting started!

Microgenetics
United Kingdom
About 1 year using the app
ReferralCandy replied January 28, 2022

If you need further help on your campaign, we're here for you! - Cris

January 6, 2020

We're just getting started with Referral Candy and already their support team has proved themselves invaluable. Thank you so much! We can't wait to begin putting this great app to work!

Bantam Tools
United States
About 1 year using the app
October 17, 2019

Very powerful app and easy to integrate with Recharge and Shopify. Derek of support team was of great help despite my shitload of questions ! Totally recommended

Compliment
Belgium
About 1 year using the app
May 27, 2020

This app helps us convert our customers into brand advocates in just a few simple steps! Beyond that though, their support team is amazing, knowledgeable, and quick to help! Major props to Derek who has been helping me with this app since we first started using it on a wordpress/woocommerce site :)

DrinkPartake-US
Canada
About 1 year using the app
November 15, 2018

Great app and customer service. Very nice as well. I would definitely recommend them to anyone !!

Jacked Factory
United States
About 1 year using the app
September 23, 2016

Great team! Loved the webinar. Nice to have a vendor provide more than a portal or app, but, also, provide resources to ensure you are successful while using their platform or service. Much Appreciate!!!

Click Espresso Protein Drink
United States
About 1 year using the app
October 13, 2022

Great app and even better support. I received very helpful support from Katherine who would not stop providing support until my query was sorted. Thank you so much

Pedal & Chain
United Kingdom
About 1 year using the app
ReferralCandy replied October 26, 2022

Thank you so much for this wonderful review! Please do not hesitate to reach out to us anytime you need help. - Katherine

September 1, 2016

5 stars for Ferry's assistance! He was so patient, explaining things that I didn't really understand! Great job, Ferry! :)

Dogsandabox
Singapore
About 1 year using the app
August 23, 2021

We've got great support from Benz Jalali. She was really helpful and understood all our questions. She also explained all the process very well. Thank you for the help.

American Bead Corp
United States
About 1 year using the app
ReferralCandy replied August 23, 2021

Thanks so much for your kind words, so glad I was able to help. Have a great day! - Benz

Edited October 4, 2018

Karen was awesome, super helpful with any help I needed! We have made so much more $$$ with this app! UPDATE - Jon was so helpful with an issue I was having - he helped me figure out what to tell my client, and how to fix it!

Katie

Katies Plates
United States
About 1 year using the app