Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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I got on to the app and was right away assisted by Katherine, she was amazing in helping me set everything up! Was super easy and smooth! I cant tell you what the Referral app will do for me, (i just installed it) but I know Katherine started me off right :)
Thank you for your review and for appreciating the support I provided! - Katherine
Amazing Service from Jon who worked alongside us while setting up the platform. Results are yet to come but still early stages of using the tool.
Great app, really easy to use, customer support and service are top notch. Dwight helped me to solve most of my querries. Thanks Dwight! :D
amazing support from the team, especially Vino. Managed to solve my problem efficiently and followed up on it
Thank you for this review. I really appreciate it! :)
- Vino
Easy to set up & manages itself. Excellent marketing tool for any store!
I had a few things I didn't understand in the setup, but JC was very attentive to help me. The problem was solved in less than an hour! This is great. Thanks to the best team.
We take customer support very seriously and the entire team is incredibly grateful for the kind review you shared! Thank you! - JC
Jon was very helpful and prompt with his replies. I appreciate his assistance with our account, and look forward to more pleasant experiences with Referral Candy's customer service team.
Dwight is being very helpful, I don't know what referral candy is at the beginning, now it's clear after his help. Let me try this app!
Flawless, very fast and super friendly support at Referral Candy. We had two individual inquiries recently. Each time we were helped very quickly and professionally. Thank you to Katherine on live chat and Benz who supported us via email. Really first-class service. Very patient. Detailed answers, tips and recommendations. Keep up!
We're glad Katherine and Benz was able to help! - Tom
Lorraine was great just now with customer service. Their online chat help is great!
You are awesome! Thanks as well for this feedback. :)
- Lorraine