Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Lorraine at Referral Candy was very helpful in resolving the issue with one of our customer. Thanks a lot.
Jessa was super helpful in helping us get our referral program set-up! We haven't activated our program yet, but the good customer service makes me more confident.
I'm glad I was able to help with your set-up! Just send us a message when you have additional questions. We're happy to help! - Jessa
Lorraine helped me out for over an hour getting set up and was hugely helpful! She was able to make recommendations on the particular reward to start with and even helped format our CSV when it wasn't uploading properly.
Tippy is awesome, the app is awesome. Well worth the money! It has helped us gain even more loyalty from our customers.
The customer service is wonderful. Tomas and their team member did a good job.
This is why I choose paid service. This is no free lunch in this world. So if you want to install a refer app at your Shopify store, Referral Candy is your best choice.
Jon was really helpful and answered my questions quickly and clearly. He explained how we can update/change discounts in the future for past customers.
Thanks so much for the review! For anything else about the platform, we're here for you! - Jon
Really great program, had the features I need. Support was also super timely and helpful in getting going. Very happy with this as one of my key plug-ins.
Amazing product, priced right, unlike the other referral programs on the Shopify Appstore, they price it in a way were they grow when you grow.
Tippy was amazing!
Lorraine was extremely helpful in sorting a problem we were experiencing with Mailchimp. Thank you very much!
Thank you so much for the review! — Lorraine G.
Tippy over at ReferralCandy was fantastic at helping us get stood up and answering some technical questions.