Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,185)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly design and seamless integration with other platforms, enhancing marketing strategies through effective referral programs. They praise its responsive customer support and customization options, including HTML and CSS editing. The app supports multiple languages and is credited with boosting business growth and sales through efficient campaign management.

October 31, 2019

Tippy helped me set up my account in about 20 min and answered all of my questions perfectly. We were looking for a way to combine aspects of an affiliate program and a referral program. Even though the ReferralCandy program doesn't specifically do that, he showed me how I could manually do it myself. My call with him was super helpful! Thank you.

ExpressionMed
United States
Over 1 year using the app
November 3, 2022

Referral Candy's support staff were excellent and were able to resolve my query quickly. A worthwhiel experience

uat-glasshouse-fragrances
Australia
Over 1 year using the app
ReferralCandy replied November 14, 2022

Thanks for this feedback, I really appreciate it. Feel free to reach out anytime you need help!

May 19, 2021

Super helpful and kind customer service. Particularly like to thank JC for his patience and assistance with migrating our Referral scheme to Shopify, he was the best!

Raw Press Co
United Kingdom
Over 1 year using the app
ReferralCandy replied May 20, 2021

We appreciate your kind words. I'll be sure to let JC know -- Jaime R.

October 6, 2015

Great referral program app and even better customer support. Really guys you rock, keep it up!

Vitchelo Outdoor Gears
United States
Over 1 year using the app
February 5, 2019

I used this app because my customers were already spreading out the world about my products so offering a referral program was logical to me. I tried other apps and none of them were PERFECTLY how I wanted. Well now with Referral Candy (and S loyalty combined). I have the perfect system in place. My customers love it and most important use it. It drives me a lot of business since I implemented it on my store.

Léa France®
United States
Over 1 year using the app
October 27, 2020

I love this app but haven't had a lot of time to work with it. I've recently been in touch with Karen Manuel, who has helped me immensely with this app and I couldn't be more grateful. The help was quick, accurate, and friendly. Thank you!

Rock Your Nose Jewelry Inc.
Canada
Over 1 year using the app
March 20, 2018

it works! but it takes a little more than a month to pick up the momentum.

it's not cheap at all! but it's cheaper than affiliates.

Ecigaretteempire
United States
Over 1 year using the app
March 4, 2019

Great customer service. Highly recommend and am excited to see how the platform performs over the next few months. Thanks Tippy!

Nava New York
United States
Over 1 year using the app
January 17, 2019

Good: Simplicity. Just a couple of minutes and it's up and running. You never have to worry about payments or any of the tracking, all automatic.

Bad: it's difficult to customise to a way that feels like people are naturally interacting with your site. There is always this awkward layer of referral candy which can be off-putting for customers.

We used it for 10 months on 2 sites, to mediocre results. Our best brand ambassadors didn't like it, so we're stopping using it.

Enda
United States
Over 1 year using the app
ReferralCandy replied May 13, 2021

NB: this review is from 2019, about a previous version of ReferralCandy

Thank you for trying us out. We'd love to hear more about your experience. Many of our other customers are delighted with the amazing results they achieved. In terms of branding, many merchants like using our Simple Theme - that allows for customization that works well with most brands and across emails for many devices. We'd love to share it with you - please reach out and we'll be happy to help. - Jaime R.

October 30, 2020

Tom was super helpful getting our integration set up, prompt on the email and good to deal with. Looking forward to using the app.

Fluidform Pilates
Australia
Over 1 year using the app