Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Karen was super helpful and took the time to call me and walk me through it!
Referral Candy Representatives Lorraine G. and Mardie S. has been very helpful in responding to all of my questions. I really appreciate it!
The app is totally cool, 1 click installation, fully and deeply integrated with Shopify, the support is fantastic as well, Jon helped us with our tech queries and helped us with some advanced configurations between accounts.
It was a pleasure helping you out. Looking forward to seeing great results on your referral campaign. :)
- Jon
Very good support from ReferralCandy, Adam is helping us in very detailed explanation with screenshots for our 2nd account. We are very pleased to use ReferralCandy, they are very flexible to adjust based on our requirements. Highly recommend to all shop owners.
JC was amazing! He was dedicated to solving my issue and walked me through all of the steps. Great app!
Pleasure is all mine. Thank you also for this review. :)
- Jc
Katherine just helped me get out my first-ever RC campaign. Very gracious and professional. Actually provided more service than I asked for. Unusually helpful. Thanks Katherine!
Thanks for the review! I appreciate your kind words :) Welcome to ReferralCandy! - Karen
I have yet to activate the app, but I am very impressed with the setup process so far. I have already used the chat to get clarification and Lorraine was very helpful. I can't wait to see how this app helps in my referral program.
Glad to be of service! If you need help, just let us know - Lorraine
Great and prompt customer service from Lorraine in setting up our program - looking forward to getting this live
I'm grateful for your review! It was a pleasure to assist you. - Lorraine
Jon Dolor has been incredible and always there to help out and go over our account and questions. Great support, thank you!
Great app, has everything that you need to start your referral program.
Needed some help, and got fast response and help from someone called Tippy. Very nice person, managed to help me very quickly and professionally. I would highly recommend using Referral Candy for your store, if not - you are missing out on some good $.