Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Very responsive live chat team. I chatted with Katherine and she was able to help me set up the app quickly and customize it to my needs.
Thank you so much for the review! - Katherine
This app was easy to get started with and my account rep, Vino, was fantastic! They answer questions in a timely manner and even took a call with me to make sure I was set up for success.
I take customer support very seriously and I'm incredibly grateful for the kind review you shared! Thank you! - Vino
Great setup and support! Tippy walked me through everything.
Really helpful and quick support from Dwight! The app for the cost is great and just what we were looking for to test referrals.
Thank you for your kind words. Dwight will be delighted to hear it! - Bryan B.
I was a bit confused trying to edit the post-purchase popup, but Katherine was very quick to help me (less than a minute!) and sorted out all my problems. Very impressed. I'm looking forward to testing the campaigns live!
Glad to have assisted you today. Looking forward to see great results in your campaign.
- Katherine
This is a fantastic app for building a referral program. Tom was a fantastic help in helping us set things up across multiple sites.
Testing your app, I find it very usefull! Thanks to Mardie and Katherine, the excellent support they provided me was what I needed and my questions were anwered very quickly
Thanks for the review! I'll make sure to let Mardie and Katherine know of this! - Derek
Dwight was super helpful. I didn't know how to utilise the app properly at first but now I have great tips, I'm looking forward to seeing how the performance goes up (it was already above average with no tips!) Thank you!
App works well, it is easy to set up, ready to be used and it has great customer service that replies fast
It sounds like you enjoyed our app! We are so happy to hear that the experience was up to par with your expectations. - ReferralCandy Team
Cris was a superstar helping me get set up today! She went above and beyond to overcome a few issues to get set up on Klaviyo and Bold.
Thanks so much for the review! Glad we were able to help you out with the integrations. Reach out any time! - Cris