Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
Refine
-
By rating
Cris was a superstar helping me get set up today! She went above and beyond to overcome a few issues to get set up on Klaviyo and Bold.
Thanks so much for the review! Glad we were able to help you out with the integrations. Reach out any time! - Cris
The most important thing to mention is that after you launch this, it needs to maintenance or time. It runs smoothly in the background and generated additional revenue. Very good customer service reps (Tom in particular). Thank you
Tom was great to help to start the app. Thank you Tom and team to build the system. If the commission fee is less it would be perfect.
Thanks so much for your above & beyond help, Jon!
Derek from Customer Service was very helpful! We're just starting to use the app and he helped troubleshoot some questions and uses cases super efficiently.
Thank you JC for the prompt assistance on referral candy. Very helpful in resolving our log-in issues.
Thanks so much! Glad I could help. — JC
Tippy was very helpful in helping me set up a campaign. within minutes He was very knowledgeable I am about to launch this and am excited to see the results.
Integrated w a third party app and faced some issues but JC was very quick to help! Most of all, he was very efficient in the way he solves the issue and very logical approach. Love this app and the good customer service! Keep it up JC and Salescandy!
The platform works absolutely amazing without much effort. The support team is equally good. Recently I had a chat with Jon and he assisted me for more than one hour..Respect his patience !!
Thanks for the shout out! I appreciate it. Reach out anytime you need help! - Jon
This rating is for the customer service we've received so far. We signed up for Referral Candy but as we are in the process of updating our website we weren't ready to activate it yet. Karen M. has been most helpful - she was able to temporarily pause our account so that we could activate it when ready. Also checked in to see how we were doing.