Referral Candy & Affiliate , 2,045 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease in setting up and customizing referral campaigns. It integrates seamlessly with other Shopify apps, notably the ReCharge platform, and operates autonomously to invite customers to join referral programs. Merchants report increased revenue and expanded audience reach. The app's professional email templates and multi-language support are also praised, though some merchants desire more language options. The customer support team is frequently commended for their quick and effective problem-solving.
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While there are some issues (the discount code sent to the recipient is not unique and can be copied and leaked), this app does what it needs to do. A big thanks to Mardie for taking the time to teach me how to use it! If you're looking for help, talk to Mardie, who is the bomb.com!
Easy to use, the support is really kind and helpful. The only negative I found for now is that the support help is a little bit slow (but maybe it depends on the problem).
Great service - Jon Dolor from Referral Candy was very helpful and informative regarding other ways in which we can improve our results. Thank you
Thanks for the review, happy that I was able to help. We'll work even harder to earn that 5th star. -- Jon D.
The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.
I just tried the app and have no idea how well it performs but the support guy, JC was a pro and was accessible immediately.
Thank you so much for your review! We take pride in our customer service, if there’s anything else we can do, please let us know. - JC
We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!
The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.
Enjoying this app so far and appreciate the support in getting this set up thanks to Jon. Would love to see supported customisation for emails and widgets in a drag and drop style editor. Am yet to see converted referrals to ensure it all works with our many apps, but happy to be set up and running with it.
Jon was super helpful and very quick to respond!
ReferralCandy is great for us, only thing missing is the possibility to customize the widget.
Jon was able to help we start and stop my campaign easily. The customization is a little hard to navigate but overall it gets the job done.