Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 22, 2024

JC has made my initial few days on this app very smooth sailing. He is very helpful and always attends to my queries with adequate care.

byMolly
Australia
5 months using the app
ReferralCandy replied February 27, 2024

I appreciate your kind words, and thanks as well for your time today. Do let us know anytime you need help. :)
- JC

March 21, 2024

I used a lot of referrl plugins, and the others didn't meet my needs, although I encountered some difficulties in the middle, but with the help of Irene, I managed to solve them

Beatbot
United States
2 months using the app
ReferralCandy replied March 22, 2024

We're so glad to know that our app fits your needs the most. Thanks again for writing this review, I really appreciate it.
- Irene

November 27, 2023

I recently added the app to my shopify store. I'm a bit technically challenged and the team really helped me. I have used the chat box several times setting up and they are super quick to respond and help me.

Katherine in particular was fantastic and even did a backend check to offer some tips to help me improve my set up.

I will be back for help with the Klaviyo integration and cannot wait to see the impact of this fantastic app.

Mother Cuppa Tea
United Kingdom
12 days using the app
ReferralCandy replied November 29, 2023

We are also excited to see how our referral program will help boost your sales! And again, thank you so much for writing this awesome review. Talk soon. :)
- Katherine

January 24, 2024

Referral Candy has been working out well so far, and Ines was very helpful with guiding me to set up referral candy. Definitely recommend!

Bondi Coffee
United Kingdom
2 months using the app
ReferralCandy replied January 29, 2024

Great to know that your store benefits from our services! Thanks again for this review and please do not hesitate to reach out anytime you need help.
- Ines

December 1, 2023

Cris was a brilliant help. First class customer service and she went above and beyond to help me set up my referral program. Thanks Cris, im excited to see the impact referral candy will have on my business

Gym Challenge Meals
Australia
3 months using the app
ReferralCandy replied December 6, 2023

You are very much welcome, and we are also excited to see the success of your referral program.
- Cris

November 29, 2023

Cris was awesome in helping us get the final pieces together with this app. She was immediately available when I asked a question in chat and found my problem within a couple of mins. What could have been a really annoying evening, she got me square and moving on faster than I ever expected! Thank you Cris!!

Dwell Home Co.
United States
27 days using the app
ReferralCandy replied December 1, 2023

Glad to have resolved this concern for you and made your night easier. ;p

Please do reach out anytime you need help, and thanks again for writing this review.
-Cris

March 19, 2024

In my case it was Larisa who attended me, she went beyond what you would expect to resolve my issue, so my rating is 5, I cannot talk a lot about the app since I just have downloaded it, but customer success team, pretty good.

WTF IS FASHION
Mexico
9 days using the app
ReferralCandy replied March 22, 2024

Thank you for sharing your experience! We greatly appreciate your 5-star rating and your kind words about our customer success team. Should you have any further questions or need assistance with the app in the future, please don't hesitate to reach out. We're here to help!
- Lariza

January 28, 2024

Customer service is outstanding and I received kind support. Will use the plan then.

Diane von Furstenberg HongKong
Hong Kong SAR
3 months using the app
ReferralCandy replied February 6, 2024

Glad to know you will continue with our referral campaign. Thank you so much and reach out anytime. :)
- Cris

January 8, 2024

They have such a great support team! Irene was quick to solve my problem, in a very friendly but a professional manner! I would happily deal with her again :)

POSSIM Supplement
Japan
About 2 months using the app
ReferralCandy replied January 16, 2024

I also look forward to hearing from you soon and help you with anything about your referral program! Thank you again for this review.
- Irene

February 12, 2024

Cris communicated well and answered my questions promptly. I appreciated that she checked in on me as I followed her steps. Learning a new skill was totally doable with her help!

Total Biome
United States
8 months using the app
ReferralCandy replied February 15, 2024

Thank you for this. I really appreciate it! Glad to know I was able to answer all your concerns. :)
- Cris