Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,469)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and customer engagement through referral programs. It integrates smoothly with Shopify, offers customizable templates, and flexible rewards. The automated referral flows are user-friendly, and the ability to edit HTML and CSS is a plus. Support is frequently praised for being responsive and helpful in guiding setup processes, enhancing the overall user experience with the app.
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support have been great so far in particular Roj who has supported in the early stages of setting up the platform
I am so excited to see how your referral campaign performs. Please do reach out whenever you have questions. :)
- Roj
Roj was fantastic in helping us integrate this app!
Thank you! I’m really glad I could help with the integration. Let me know if you ever need anything else.
- Roj
WARNING: Absolute SCAM! Do Not Trust This App!
We installed this app on our international store as a trial, but when we tried to cancel over a year ago, the process was a nightmare. Not only did they make it incredibly difficult to even contact customer support (we had to reinstall the app just to reach them!), but they also continued to bill us for an entire year without our usage even after we requested cancellation and that was over a year ago. After expressing our frustration, they further retaliated by suspending our account to prevent us from posting any negative reviews. This is, without a doubt, the worst customer service experience and the most deceitful Shopify app we have ever dealt with. Stay away if you value your time and money!
Hello Mira,
Thanks for the feedback, it provides an opportunity to clarify a few key points. Over a year ago, we provided cancellation instructions as requested, though recent activity logs show these went unread until recently, which led to continued billing. Support has remained available via multiple channels, and your account suspension was solely to prevent further charges, not to restrict reviews, which Shopify independently manages.
Also want to thank you for this experience as it has allowed us to further improve our processes to help protect merchants from potential user neglect. Since you created a new account to leave this review, please ensure it’s canceled if not needed to avoid any similar situation. - Jaime
Love it!
Thank you so much again for this review. We highly appreciate it.
- Jon
Really good application, easy to use and the customer service is very helpful!
We are so thrilled to hear this. Thank you so much and reach out anytime you need help. ;)
- Jessa
Excellent customer service. Kevin answered me very quickly and resolved all my questions efficiently, He did not refer me to guides (as happens on other platforms)
He was Checking my account and telling me exactly the steps.
You were awesome to deal with as well. Thank you so much for writing an amazing feedback. :)
- Kevin
Amazing app and great support by Jessa
Thank you so much! You were amazing too. It was nice talking to you and please reach out anytime you need help. :)
- Jessa
The customer service team is excellent. Pretty easy to use.
Thank you so much for this review! :) Feel free to reach out to us anytime you need help.
- Roj
Irene is super helpful !!! Thank you
You are awesome! Thanks for writing a review. :)
- Irene
Irene was very helpful with any queries I had! Resolved them all for me very quickly
My pleasure to have assisted you. Please feel free to reach out anytime you need help.
- Irene