Reviews (2,160)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing strategies with its effective referral programs. It's user-friendly, integrates well with other apps, and allows customization of emails and pages using HTML and CSS. Key features include Klaviyo integration and multi-lingual support, enhancing its versatility. The support team, notably Katherine, Innah, and Jessa, is often praised for their quick and exceptional assistance. The app is recognized for its reliable performance and low maintenance, making it a valuable marketing tool.

March 29, 2024

Catherine has been a treat to work with from our initial call to our post purchase troubleshooting. She's an SME on the platform, and always willing to help out

Aerate Utah
United States
10 days using the app
ReferralCandy replied April 12, 2024

Thank you for this review! I really appreciate it. Please let us know anytime you need assistance. :)
- Katherine

March 14, 2016

Love it - simple to use and manage and has been a great revenue driver for us!

Mizzen Main
United States
Almost 6 years using the app
September 24, 2020

Pretty straight forward process and they handle payments through PayPal. Makes it nice and simple - set it up and let it roll. Quick replies on chat support which is huge - had a question and Lorraine helped me immediately and included screenshots to make things clear.

Playbook Products
United States
Almost 6 years using the app
August 28, 2018

So far so good! Tippy has been great helping me set up the Referral App. Very easy setting it up and so far I like what I see! Looking forward to seeing the results from using Referral Candy!

Flygirl Stage
United States
Almost 6 years using the app
February 7, 2024

We use RC since around 18 month. After the initial setup it pretty much runs in the background. The neat Klaviyo integration and multi lingual setup possibility are a big plus. Generally very happy, also with the support team and our key account manager Irene.

Jowissa
Switzerland
Over 1 year using the app
ReferralCandy replied February 9, 2024

Thank you so much for being with us for nearly 2 years now. As always, I am here to support you with your concerns about ReferralCandy.
- Irene

July 23, 2019

Tippy Destacamento was a huge help to us getting things off the ground. He took his time to walk us through everything we should know and just proved very valuable to our company. Made learning Referral Candy so much easier and that level of support will keep us around for a long time!

LoyalHana
United States
Almost 6 years using the app
November 29, 2018

The livechat support is great - Karen was quick and efficient in helping me with my query and getting our referral scheme up to scratch. Referral Candy is great value for money when compared to other referral platforms out there.

Tweak Slumber
United Kingdom
Over 5 years using the app
May 3, 2018

Tippy was absolutely great helping us get into our account, update things, and assist with our coupon setup. I really appreciated that he kept in touch during my busy schedule and made sure we got things work out!

Hyperbiotics
United States
Over 5 years using the app
November 29, 2016

Incredibly powerful platform with fantastic customer support to help getting launched properly with best practices. DO NOT proceed with activating your campaign fully without going through the very helpful onboarding call with a ReferralCandy rep!

Higherhangers
United States
Over 5 years using the app
Edited September 22, 2017

Great products and service. A big thanks to Bryan, he made the integration so smoothly and seamless. Excellent customer service, which is huge in this day and age. I strongly recommend ReferralCandy.

Moov Store
United States
Over 5 years using the app