Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Great app for running referral campaigns as it has all the features that we need. Their customer support has been amazing ever since we installed the app, thanks to Jon and Ines :)
We're glad to know that our app suits your company's needs! We look forward to seeing great results on your referral program. :)
- Jon and Ines
JC was great in guiding me on how to get our referral program set up :) excited to get it live! So far it has been a smooth process.
We're thrilled to welcome you to ReferralCandy. Looking forward to seeing your campaign go live. :)
-Jc
still setting it up but just wanted to come on to say Jelson has literally already been so helpful and so quick at responding. Only downloaded it about half an hour ago and responded within about 30 seconds. Insane service.
I am grateful for your positive review! We are so happy to hear that the customer support was up to par with your expectations. - Jelson
I had some issues with setup and was able to speak to Dwight on Live Chat which resulted in him doing a video call with me. He was very helpful and was able to resolve all 3 of my problems in less than 10 mins. I've used other apps that I have taken days to get a response, this is the best customer service experience yet. Well done Dwight!
We're glad Dwight was able to help! - Tom
The integration for this app is so smooth and the usage from the users as well as customers perspective are matching up with the expectations. The Account Manager is also very helpful.
Always a pleasure assisting you. I am so happy with your review. :)
- Jc
Karen is awesome. She was fast and informative. She needs a large bonus this year and an extra week of vacation.
The support that I have received from Derek and the rest of the team has been great. I have seen this app generate sales for us, and I plan on continuing to use it in the future.
Thank you for your kind words. Derek will be delighted to hear it! - Bryan B.
Contacted them today with a couple questions. Tippy was more than excellent in helping me resolve my questions AND helping me with things I didn't know existed that would help my presentation/branding and overall performance. Thanks Tippy!!
Really like it. Simple and easy to use.
Customer support is great and helped me resolve my query straight away! Thanks to Karen for the 5-star support
We're glad Karen was able to help! - Tom