Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Great support team! Still in the process of setting up the app to our exact needs, but the support we've gotten is getting us there pretty quickly. Would recommend!
Very fast and solution orientated customer service! Jelson helped us out to fix a problem we had. Kind and caring contact. :)
Wow! Thank you so much for writing a review. It was my pleasure assisting you. :)
- Jelson
Easy to install and we started converting on day 1. Word of mouth is huge for us and being able to incentivize customers who are already raving about us is a really exciting play! We're looking forward to implementing the tips Jon sent over to us as well to make our successful campaign even more succesful.
The support agent, Cris, is very friendly and helpful. The app is also cool. Thank you Referral Candy!
It was a pleasure assisting you with your concerns. Thanks so much again for this review!
- Cris
Karen, the customer support agent at referral candy, did an excellent job of navigating my team to the right place. We were able to update our DNS records and send emails for the referral campaigns we where running from our domain. Further increasing our open rate!. Honestly great job by the staff and a great app!
We're in the process of setting up Referral Candy for both our Referral Program as well as Affiliate Marketing Program. The support is really helpful especially JC who is helping us get the two accounts up and and running. We can't wait to test out the app.
It has been a pleasure helping you out with your concern. Thank you for this review. :)
- JC
Easy to start using this app.
Moreover easy to customize text and images on mail and page.
Further customer supports gives a response very quickly, thanks, Dwight.
Godness.
I appreciate your kind words. Thank you and write to us any time! - Dwight
A great app for referrals and I absolutely love the customer service, always there to help and give time to answer lal your questions. I had Karen help me and she was a lot of help. Really recommend this referral app !
JC was very helpful in helping our team to locate and solve the issue we had encountered. He's been responsive, patient, and very professional. Thanks
Thank you for five stars! Reach out any time! - JC
referral candy is a super app, their suport team are very kind and ready to help in all our demands, very customizable