Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
Refine
-
By rating
JC was so helpful. I'm new to ReferralCandy and not really familiar on how it works. I found it more easy to understand once I asked JC :)
It's what we do best and thank you for appreciating it! :)
- JC
I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.
Wonderful customer service! JC helped me solved my problem. It was a great experience. Thanks for that.
You are welcome and thank you as well for the review! Reach out to us any time you need assistance! - JC
Currently, I'm using this App as part of my Marketing Campaign. In the Onboarding Call Jelson went above and beyond explaining me how to use every step of the dashboard and things I need to implement. In addition, Jelson shared with me some tips to succeed using Referral Candy. Thank you for your patience!
I appreciate your kind words! We always strive to go above and beyond! - Jelson
This app is really powerful and has a tonne of new features since I first used it several years ago. Really streamlined and does exactly what we want with minimal input required from me. Very glad I installed it and I'm excited to grow our referral program! Also, by far the best customer service that I have received from any app team. Lorraine, Valerie and Jessa have been great, thanks for all the help!
Our team is delighted to have been of assistance! We appreciate you being with us throughout the years!
It's a great app! Super easy to set up and use. Especially love the option for customers to donate their earnings as well.
Referral Candy offers a decent amount of configuration (more than most referral apps) and with the developer mode enabled you can modify the liquid code to get even more configuration options. Support responds quickly and is knowledgeable.
Thank you for your review. Let us know if you need help with the liquid code! - Darren F.
Jon Dolor was very patient and helpful when helping me with an inquiry. So far the program overall has been working great for our customers. Insta or Facebook @granddogessentials
Thank you kindly. All the best for your program! Jon D.
I was able to speak with Tippy after initial contact. He was awesome to work with and helped me optimize our campaigns. Great service and great app!
Tippy was amazing and helped me with some features I was not aware of. He is so nice and gave me positive and encouraging feedback!!! I wish all customer service representatives were like him :)