Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Tippy was amazing and helped me with some features I was not aware of. He is so nice and gave me positive and encouraging feedback!!! I wish all customer service representatives were like him :)
We use this app for getting our referl purchase us and it makes an impact when set correctly. The support of the referral candy is always ready to help with a call and guidelines. JC was very helpful in answering all my questions and explaining the feature. I only wish all the Shopify apps would offer this type of prompt and handy support. Keep up the great work.
Thank you for your kind words. JC will be delighted to hear it! - Bryan B.
very reactive and very patient, very good service
It is my first time using Referral Candy. I want to say thank you to JC from the support team. Really patient and help me to find the right solution. Great support!
It has been a pleasure assisting you on your concern. Feel free to reach out anytime. - Jc
This is probably the best referral app you can get, and the service is amazing too - Valerie is an absolute star! Highly recommend to anyone looking for a referral app!
Yaayyy!! We're glad to hear that you love our services. Looking forward to seeing great results on your campaign.
- Valerie
Tippy was super helpful. He offered to set up a second account for us for no additional charge because I was trying to set up 2 different Cash Rewards for different programs.
I was able to set up my program, get the link out to our ambassadors and get a sale the next day. No sale since the first one (one week later) but that of course is on our ambassadors.
Interested to see how the rest of the process goes, still on my 30 day trial
I loved the app made a lot of money when I used influencers and customers . I had a few difficulties but they gave me support fast thank you
Amazing customer service. Amazing products. These guys are going to kill it. If you need a referral program, use Referral Candy.
I haven't had a chance to use the effectiveness of the app as of yet, however Benz was fantastic and really spent the time with me to sort things out as i am not very tech savvy. Thank you for your great customer service and hopefully the app will work for me :)
We have just integrated Referral Candy, so this review is for the ease of integration and the customer service from Derek...he was helpful in advising on the best way to setup our program, and always provided quick feedback. Very responsive!